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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Envision the ability to gather positive feedback from satisfied clients without incurring expenses related to scheduling, filming, or production. Make your emails more engaging and ensure you stand out to your audience. Discover this exciting new addition to the Magnfi +Plus subscription. Leave a lasting impression and differentiate yourself! You can record up to 90 seconds and receive a polished video to showcase your brand effectively. Capture a Story Videos take the concept of Video Testimonials to the next level. Explore this innovative feature of the Magnfi +Plus subscription. Utilizing video is proven to boost leads on your website, social media, and advertising platforms. Video marketing is the key to connecting with new customers on social media. Additionally, video emails significantly enhance open rates, which in turn improves conversion rates, ultimately leading to increased revenue and profits. Embrace video marketing for your business, as product and service videos function as the ultimate sales representatives on your team, tirelessly promoting your offerings around the clock. Ensure your sales messages are clear and compelling, publish them, and let them work for you continually!

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
Google Cloud Platform
Intercom
ServiceNow
Zapier
Zendesk

Integrations

Amazon S3
Google Cloud Platform
Intercom
ServiceNow
Zapier
Zendesk

Pricing Details

$79 per month
Free Trial
Free Version

Pricing Details

$65 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Magnfi

Founded

2017

Country

United States

Website

magnfi.com

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Product Features

Video Marketing

Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Sezion Reviews

Sezion

SEZION DIGITAL

Alternatives

VidVocal Reviews

VidVocal

Vidvocal