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Description
The rapid pace of emerging technologies requires organizations to adopt new solutions quickly. For many, timely implementation is crucial. Magna5 provides a comprehensive suite of services designed to modernize your IT infrastructure, enabling cost reduction and enhanced efficiency throughout your organization, all from a single, reliable source. From cloud migration and IT operation monitoring to help desk assistance, managed security, and data backup and recovery, we facilitate your navigation through current digital transformation obstacles while positioning you for future growth and opportunities. Enhance operational efficiency and lower expenses across your business; our offerings also include cost-effective voice services, ensuring that you can respond swiftly to customer needs, thereby improving the overall customer experience. By partnering with us, you can confidently embrace the future of technology.
Description
Thirdlane is built for service providers and MSPs who need a multi-tenant, white-label UCaaS platform with deep API control. It delivers voice, video, chat, and contact center features while giving providers the ability to integrate billing, CRM, and IT workflows with ease.
Why providers choose Thirdlane:
- True multi-tenant PBX architecture built for scaling to thousands of tenants.
- White-label flexibility - deliver a branded experience to your customers.
- Thirdlane Connect apps unify messaging, calling, and meetings across all devices.
- Built-in Contact Center for sales and support teams.
- CRM screen pops and Click-to-Call to boost productivity.
- Extensive APIs for automation and third-party integrations.
Business outcomes:
- Launch branded UCaaS without the heavy R&D cost.
- Increase recurring revenue with scalable multi-tenant architecture.
- Offer enterprise-grade features at a competitive price point.
Thirdlane empowers providers to own their UCaaS offerings end-to-end, increasing margins and ensuring long-term customer loyalty.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Salesforce
Zapier
Zendesk
Zoho CRM
Integrations
Freshdesk
HubSpot CRM
Microsoft 365
Microsoft Teams
Pipedrive
Salesforce
Zapier
Zendesk
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Magna5
Country
United States
Website
www.magna5global.com
Vendor Details
Company Name
Thirdlane
Founded
2003
Country
United States
Website
www.thirdlane.com
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
