Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MagicMail stands out as the premier carrier-grade email solution tailored for the ISP, Telco, and Cable sectors across North America. What sets us apart? We are dedicated to "Making Email Simple Again!" Choose a reliable partner and invest in an email platform designed specifically for your industry needs. Our competitive pricing model stands out in the market, allowing us to reduce your email provision costs, minimize support expenses, and foster stronger customer loyalty. With round-the-clock support, substantial investment in research and development, and a highly skilled team of engineers who grasp the nuances of your business, we ensure email remains a critical service. Email is not just another service; it is the cornerstone of customer communication, with an astounding 2.5 million emails dispatched every second globally. Your clientele deserves excellence in email services, which is why we emphasize its importance as one of the most engaging and retention-driving offerings you can provide. By facilitating email use among your customers, you not only decrease churn rates but also gain invaluable marketing benefits at no extra cost.
Description
eGain Mail stands out as a premier web-based solution for managing customer service emails, enabling organizations to efficiently handle substantial amounts of incoming emails and web forms. By ensuring that each customer inquiry is addressed quickly and with professionalism, your business can set itself apart from the competition through outstanding customer service. This proactive approach not only enhances customer satisfaction but also builds a strong reputation in the marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
eGain Knowledge+AI
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LinuxMagic
Website
www.magicmail.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/email-management-software/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes
Product Features
Email Management
Data Recovery
Yes
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes