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Description
MagicBlocks serves as an Autonomous Relationship Sales Platform designed for brands, agencies, and marketers seeking AI solutions that focus on selling rather than mere conversation.
The platform's agents possess genuine memory capabilities, allowing them to retain detailed information on each customer's history, preferences, behaviors, and prior interactions across various channels. By utilizing our CDP-native memory engine alongside a dynamic journey engine, they can determine the optimal next step without burdening teams with the need to create tedious workflows.
Each agent operates on HAPPA, a behavioral sales framework developed from over $200 million in lead-generation expertise, equipping them with authentic sales skills to engage attention, cater to needs, tailor pitches, address objections, and incite action, much like a leading sales representative.
Conversations remain continuous, journeys are seamless, and customer intent is preserved throughout the interaction.
With the ability to maintain omnichannel continuity across chat, SMS, email, and direct messaging, MagicBlocks empowers businesses to nurture, convert, activate, expand, and reclaim customers on a large scale without the necessity of increasing their workforce.
This innovative approach not only enhances customer relationships but also drives substantial revenue growth for organizations.
Description
Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance.
Our clients most-used features:
Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time.
Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point.
Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome.
Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.
API Access
Has API
API Access
Has API
Integrations
Calendly
GoHighLevel
Pricing Details
$89/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MagicBlocks
Founded
2024
Country
Australia
Website
magicblocks.ai/
Vendor Details
Company Name
The Modular Analytics Company
Founded
2018
Country
United Kingdom
Website
www.tmac.ai/solutions/customer-journey-orchestration
Product Features
Product Features
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics