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Average Ratings 0 Ratings

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ease
features
design
support

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Description

MagicBlocks serves as an Autonomous Relationship Sales Platform designed for brands, agencies, and marketers seeking AI solutions that focus on selling rather than mere conversation. The platform's agents possess genuine memory capabilities, allowing them to retain detailed information on each customer's history, preferences, behaviors, and prior interactions across various channels. By utilizing our CDP-native memory engine alongside a dynamic journey engine, they can determine the optimal next step without burdening teams with the need to create tedious workflows. Each agent operates on HAPPA, a behavioral sales framework developed from over $200 million in lead-generation expertise, equipping them with authentic sales skills to engage attention, cater to needs, tailor pitches, address objections, and incite action, much like a leading sales representative. Conversations remain continuous, journeys are seamless, and customer intent is preserved throughout the interaction. With the ability to maintain omnichannel continuity across chat, SMS, email, and direct messaging, MagicBlocks empowers businesses to nurture, convert, activate, expand, and reclaim customers on a large scale without the necessity of increasing their workforce. This innovative approach not only enhances customer relationships but also drives substantial revenue growth for organizations.

Description

Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance. Our clients most-used features: Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time. Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point. Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome. Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Calendly
GoHighLevel

Integrations

Calendly
GoHighLevel

Pricing Details

$89/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MagicBlocks

Founded

2024

Country

Australia

Website

magicblocks.ai/

Vendor Details

Company Name

The Modular Analytics Company

Founded

2018

Country

United Kingdom

Website

www.tmac.ai/solutions/customer-journey-orchestration

Product Features

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Alternatives

Alternatives