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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our no-code, low-maintenance platforms enable you to optimize business processes, whether you are a business analyst or an integration expert. Designed to cater to the demands of agile organizations, our solutions enable seamless integration of all your applications, databases, APIs, and more, whether they are cloud-based, on-premise, or a combination of both. With our centralized platform boasting over 100 components, including certified connectors for Salesforce, SAP, and various other services, the possibilities for fulfilling your integration requirements are virtually limitless. Our Professional Services team, with over three decades of expertise, shares their vast knowledge to assist you in managing your complete integration projects. By utilizing a code-free and low-maintenance approach, Magic xpi allows for the integration of all your business systems, whether in the cloud, on-premises, or in hybrid configurations, empowering your company to seize its maximum potential. By effectively connecting and managing all data flows, you can enhance productivity, ensure business continuity, and improve overall organizational efficiency. By adopting our solutions, businesses can not only streamline their operations but also adapt swiftly to ever-changing market demands.

Description

Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365

Integrations

Microsoft Dynamics 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Magic Software

Founded

1988

Country

Israel

Website

www.magicsoftware.com

Vendor Details

Company Name

Provaria

Country

Austria

Website

www.proaddon.com/en/addons/procti/

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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