Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Maetra serves as an AI governance control plane tailored for teams managing tool-utilizing AI agents. It identifies agents and their associated repositories, assesses risks based on established frameworks, and reviews potential actions against versioned governance policies prior to execution. Additionally, it facilitates human approvals, monitors prompts and tool interactions for runtime vulnerabilities, ensures ongoing tasks remain aligned with authorized objectives, and maintains unalterable records of decisions for auditing purposes. The system features several modules, including Govern, Secure, Task Guard, Interaction Guard, Discover, Comply, Audit, and Decision Intelligence, which can function independently or as part of a cohesive control plane, enhancing overall operational efficiency and compliance. Ultimately, this integrated approach ensures robust management and oversight of AI agent activities within organizational frameworks.
Description
TalaGuard Pro serves as a desktop assistant for Windows, tailored specifically for call center agents by offering immediate assistance during customer interactions. Users can access suggested replies from the team's knowledge base by hitting F1, or utilize F3 to inquire about policy-related questions answered directly from its documentation. Upon concluding each call, TalaGuard Pro automatically compiles a structured summary of the conversation.
Leaders and quality assurance personnel have the ability to examine call records, QMS ratings, coaching feedback, and the option for automated quality assessments. Administrators can configure system settings through a hierarchy based on user roles. To ensure privacy, customer information can be obscured prior to being processed by the AI, and teams have the flexibility to implement their own AI key.
Developed by a previous call center representative, TalaGuard Pro incorporates hotkeys and concise responses during calls. Its features encompass Help Me, Policy Chat, automated call notes, QMS evaluation, templates from the industry knowledge base, and capabilities for transcribing meetings. An accessible browser demo is available without any sign-up requirements, and subscription plans offer a 14-day free trial that does not necessitate a credit card for activation. Additionally, the platform continuously evolves to meet the dynamic needs of the call center environment.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$20/month
14-day no-card free trial. Go $20/month ($200/year); Starter $39/month ($390/year); Team $129/month ($1,290/year); Business $599/month ($5,990/year). Enterprise pricing is customized for SSO/SAML, SCIM, private cloud or on-premise, dedicated support, and custom usage terms. Optional pay-as-you-go overage is available on paid plans.
Free Trial
Yes
Free Version
No
Pricing Details
$20/user/month
Solo is $25/month flat for one agent. Starter is $25/seat/month for 3–10 agents; Growth is $20/seat/month for 11–50 agents. Rates are billed monthly; Enterprise pricing is custom. All plans include a 14-day free trial with no credit card required. Annual billing is offered with two months free.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Maetra
Country
United States
Website
maetra.io
Vendor Details
Company Name
TALAGUARD SOFTWARE DEVELOPMENT SERVICE
Founded
2026
Country
Philippines
Website
talaguard.pro