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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Maetra serves as an AI governance control plane tailored for teams managing tool-utilizing AI agents. It identifies agents and their associated repositories, assesses risks based on established frameworks, and reviews potential actions against versioned governance policies prior to execution. Additionally, it facilitates human approvals, monitors prompts and tool interactions for runtime vulnerabilities, ensures ongoing tasks remain aligned with authorized objectives, and maintains unalterable records of decisions for auditing purposes. The system features several modules, including Govern, Secure, Task Guard, Interaction Guard, Discover, Comply, Audit, and Decision Intelligence, which can function independently or as part of a cohesive control plane, enhancing overall operational efficiency and compliance. Ultimately, this integrated approach ensures robust management and oversight of AI agent activities within organizational frameworks.

Description

TalaGuard Pro serves as a desktop assistant for Windows, tailored specifically for call center agents by offering immediate assistance during customer interactions. Users can access suggested replies from the team's knowledge base by hitting F1, or utilize F3 to inquire about policy-related questions answered directly from its documentation. Upon concluding each call, TalaGuard Pro automatically compiles a structured summary of the conversation. Leaders and quality assurance personnel have the ability to examine call records, QMS ratings, coaching feedback, and the option for automated quality assessments. Administrators can configure system settings through a hierarchy based on user roles. To ensure privacy, customer information can be obscured prior to being processed by the AI, and teams have the flexibility to implement their own AI key. Developed by a previous call center representative, TalaGuard Pro incorporates hotkeys and concise responses during calls. Its features encompass Help Me, Policy Chat, automated call notes, QMS evaluation, templates from the industry knowledge base, and capabilities for transcribing meetings. An accessible browser demo is available without any sign-up requirements, and subscription plans offer a 14-day free trial that does not necessitate a credit card for activation. Additionally, the platform continuously evolves to meet the dynamic needs of the call center environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Claude No 
GitHub Yes 
GitLab Yes 
Slack Yes 

Integrations

Claude Yes 
GitHub No 
GitLab No 
Slack No 

Pricing Details

$20/month
14-day no-card free trial. Go $20/month ($200/year); Starter $39/month ($390/year); Team $129/month ($1,290/year); Business $599/month ($5,990/year). Enterprise pricing is customized for SSO/SAML, SCIM, private cloud or on-premise, dedicated support, and custom usage terms. Optional pay-as-you-go overage is available on paid plans.
Free Trial Yes 
Free Version No 

Pricing Details

$20/user/month
Solo is $25/month flat for one agent. Starter is $25/seat/month for 3–10 agents; Growth is $20/seat/month for 11–50 agents. Rates are billed monthly; Enterprise pricing is custom. All plans include a 14-day free trial with no credit card required. Annual billing is offered with two months free.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Maetra

Country

United States

Website

maetra.io

Vendor Details

Company Name

TALAGUARD SOFTWARE DEVELOPMENT SERVICE

Founded

2026

Country

Philippines

Website

talaguard.pro

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Product Features

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