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features
design
support

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Description

Maestro is the only hospitality Property Management System software company that offers an all-in-one, comprehensive Web browser or Windows solution with the option to host its Maestro Cloud Platform on-premises, in a private cloud, or cloud hosted. All environments support the latest mobile, contact-free, and web responsive technologies to enhance the digital guest and staff experience; with the added benefit of an extensive collection of open APIs to support more than 800 third-party integrations. Maestro is the preferred Web Browser-based cloud and on-premises PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro’s PCI certified and EMV ready enterprise system offers a Web browser version (or Windows) complete with 20+ integrated modules on a single database including mobile and contactless apps to support staff operations and a digitalized guest journey from booking to checkout and everything in between. Maestro's enterprise hotel management software offers 20+ integrated modules on a single database including contactless and mobile apps to power profitability, drive direct bookings, centralize operations, and enable operators to engage guests.

Description

OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle MICROS POS Yes 
Akia Yes 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Duetto Yes 
DwellTrack No 
Go Moment Ivy Yes 
IDeaS G3 RMS Yes 
Innspire Yes 
PUR Valet Yes 
Silverware Yes 
Simphony POS No 
Yellow Dog Inventory Yes 
Zaplox Yes 
iHotelier Yes 

Integrations

Oracle MICROS POS Yes 
Akia No 
Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Duetto No 
DwellTrack Yes 
Go Moment Ivy No 
IDeaS G3 RMS No 
Innspire No 
PUR Valet No 
Silverware No 
Simphony POS Yes 
Yellow Dog Inventory No 
Zaplox No 
iHotelier No 

Pricing Details

$20,000 Capex, $8,000 Opex
Maestro can provide a customized proposal based on concurrent user licensing, integrated modules required and cloud hosting or on-premise preference.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Northwind Canada Inc. - Maestro PMS

Founded

1978

Country

United States & Canada

Website

www.maestropms.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/hospitality/products/opera-central/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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