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Average Ratings 0 Ratings
Description
Implement targeted, practical customer experience data through automated mobile-centric surveys. Macorva CX optimizes the collection of insights across all business sectors, such as sales, support, operations, product innovation, and marketing. It effectively bridges the divide between receiving feedback and taking actionable steps. Additionally, Macorva EX empowers team members to articulate their experiences as actionable insights, enhancing visibility, recognition, educational outcomes, and fostering strong leadership. These people-focused outcomes stimulate action throughout the organization, benefiting everyone from entry-level employees to the CEO. The platform features user-friendly dashboards that consolidate findings from employee surveys, 360° evaluations, and customer interactions, while utilizing artificial intelligence to connect employees with tailored action items that reflect their feedback patterns, ultimately fostering a culture of continuous improvement. This holistic approach ensures that both customer and employee experiences are prioritized, driving sustained organizational success.
Description
Created by a knowledgeable team with extensive experience in both corporate environments and consultancy, the OPTM360 aims to assist managers in swiftly recognizing and modifying behaviors to enhance their leadership and management abilities. The survey features a distinctive "Do More/Do Less" scale that simplifies the process while ensuring that valuable insights are delivered. The behavioral elements included in this survey are meticulously sourced from academic studies that pinpoint the factors most strongly associated with effective leadership. By concentrating on the three behaviors that respondents deem most crucial, the OPTM360 equips leaders with clear guidance on what changes are necessary. Once the report is received, leaders gain immediate clarity on which behaviors to adjust and the methods for making those adjustments. Furthermore, this tool provides tailored advice for behavioral change directly from colleagues who are intimately familiar with their work. Unlike conventional 360-degree feedback assessments that inundate managers with extensive reports filled with complex visuals and statistics, the OPTM360 emphasizes actionable recommendations, making the path to improvement straightforward and practical. Ultimately, this innovative approach transforms the feedback process into a valuable experience that fosters real growth.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Macorva
Founded
2018
Country
United States
Website
www.macorva.com
Vendor Details
Company Name
OPTM360
Country
United States
Website
www.optm360.com
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
No
Progress Tracking
No
Question Library
No
Rater Selection
No
Self Service Portal
No
Supports External Reviewers
No
Employee Engagement
Benchmarking
Yes
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
Yes
Feedback Management
No
Goal Management
Yes
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
Yes
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
Yes
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Performance Management
360 Degree Feedback
Yes
Compensation Management
No
Custom Rating Scales
No
Customizable Templates
Yes
Individual Development Plans
Yes
On-going Performance Tracking
Yes
Peer Appraisals
Yes
Review Cycle Tracking
Yes
Self Service Portal
Yes
Self-Appraisals
No
Skills Assessments
Yes
Weighted Performance Measures
Yes
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
Yes
Progress Tracking
No
Question Library
Yes
Rater Selection
No
Self Service Portal
No
Supports External Reviewers
Yes