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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

We have achieved remarkable advancements in the AI value chain through a variety of projects that encompass diverse data types, industries, and global regions. Our extensive and varied experiences allow us to tackle specific challenges and enhance solutions across multiple sectors effectively. We provide high-precision custom data sources tailored to your model's requirements from various locations, all while adhering to strict GDPR, SOC 2, and ISO compliance standards. Experience unparalleled data annotation and labeling with an impressive accuracy rate of around 95% across all types of data, which guarantees optimal model performance. In the initial stages of development, evaluate your model's performance to receive an impartial expert assessment concerning vital performance metrics including bias, duplication, and ground truth response. Additionally, enhance the accuracy of your model by utilizing the expertise of our dedicated validation team to confirm and refine your model's outputs for superior results. This comprehensive approach ensures that your AI solutions are not only effective but also responsible and reliable.

Description

TELUS Digital is the customer experience transformation partner to the world’s most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach of over 83,000 experts in more than 35 countries and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cisco Unified Communications Manager No 
Google Cloud Platform No 
Indent No 
PayFacto No 
SS&C Blue Prism No 
Salesforce No 
TELUS Digital Ground Truth Studio No 
TxtFlo No 
UiPath No 
Verint AI Blueprint No 
Workvivo No 

Integrations

Cisco Unified Communications Manager Yes 
Google Cloud Platform Yes 
Indent Yes 
PayFacto Yes 
SS&C Blue Prism Yes 
Salesforce Yes 
TELUS Digital Ground Truth Studio Yes 
TxtFlo Yes 
UiPath Yes 
Verint AI Blueprint Yes 
Workvivo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Macgence

Founded

2022

Country

India

Website

macgence.com

Vendor Details

Company Name

TELUS Digital

Founded

2005

Country

Canada

Website

www.telusdigital.com

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives