Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We have achieved remarkable advancements in the AI value chain through a variety of projects that encompass diverse data types, industries, and global regions. Our extensive and varied experiences allow us to tackle specific challenges and enhance solutions across multiple sectors effectively. We provide high-precision custom data sources tailored to your model's requirements from various locations, all while adhering to strict GDPR, SOC 2, and ISO compliance standards. Experience unparalleled data annotation and labeling with an impressive accuracy rate of around 95% across all types of data, which guarantees optimal model performance. In the initial stages of development, evaluate your model's performance to receive an impartial expert assessment concerning vital performance metrics including bias, duplication, and ground truth response. Additionally, enhance the accuracy of your model by utilizing the expertise of our dedicated validation team to confirm and refine your model's outputs for superior results. This comprehensive approach ensures that your AI solutions are not only effective but also responsible and reliable.
Description
TELUS Digital is the customer experience transformation partner to the world’s most admired brands. Our diverse team weaves data, technology and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach of over 83,000 experts in more than 35 countries and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cisco Unified Communications Manager
No
Google Cloud Platform
No
Indent
No
PayFacto
No
SS&C Blue Prism
No
Salesforce
No
TELUS Digital Ground Truth Studio
No
TxtFlo
No
UiPath
No
Verint AI Blueprint
No
Integrations
Cisco Unified Communications Manager
Yes
Google Cloud Platform
Yes
Indent
Yes
PayFacto
Yes
SS&C Blue Prism
Yes
Salesforce
Yes
TELUS Digital Ground Truth Studio
Yes
TxtFlo
Yes
UiPath
Yes
Verint AI Blueprint
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Macgence
Founded
2022
Country
India
Website
macgence.com
Vendor Details
Company Name
TELUS Digital
Founded
2005
Country
Canada
Website
www.telusdigital.com
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No