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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The EAA-Performance and Fault Management system integrates performance and fault management into a single solution, effectively tackling the difficulties presented by intricate, disaggregated, and distributed 5G networks. With features such as real-time dashboards, detailed reporting, and immediate root cause analysis, it establishes a robust framework that ensures both high performance and reliable network operations. In addition, EAA-Automation streamlines NOC/SOC operations for complex 4G/5G environments, thereby minimizing operational challenges and enhancing the speed of remediation. Furthermore, the collaborative offering from MYCOM OSI and Oracle—Network Orchestration and Assurance—provides automated, closed-loop service fulfillment and assurance, as well as closed-loop optimization of network resources, facilitating real-time orchestration of both networks and services. This comprehensive approach not only enhances operational efficiency but also significantly contributes to the overall reliability and performance of modern telecommunications networks.

Description

RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace Yes 

Integrations

AWS Marketplace No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MYCOM OSI

Founded

1989

Country

United States

Website

www.mycom-osi.com

Vendor Details

Company Name

DataTech911

Country

United States

Website

www.datatech911.com/solutions/rteam/

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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