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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MVI's groundbreaking infotainment offerings deliver a customizable IPTV experience loaded with features to meet diverse needs. Whether you're looking for a system specifically designed to match your individual requirements, a straightforward solution for rapid implementation, or a system focused solely on casting, we have the perfect option for you. MVI seamlessly collaborates with leading hospitality ecosystem providers, including PMS, POS, and dispatch systems like Opera, Infor, Shiji, Simphony, HotSOS, and Knowcross, to elevate guest experiences while optimizing back-office operations. Our solutions are compatible with a majority of POS and workflow management systems, allowing hotels to provide guests with an automated ordering experience while simplifying backend processes. Additionally, our offerings ensure seamless integration with any Hospital Management System (HMS), promoting robust connectivity and compatibility. In addition, the integration with nurse call systems not only enhances functionality but also allows for seamless TV control and call capabilities, further improving the overall service quality in hospitality environments.

Description

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shiji Daylight PMS Yes 
Agilysys Retail Yes 
Booking.com No 
Clock PMS+ No 
Ericsoft Booking Engine No 
Flexkeeping No 
GuestCompass No 
Guestline No 
Infor POS Yes 
Knowcross Yes 
Lighthouse No 
Lodgegate No 
Mews No 
Noovy No 
OPERA Cloud PMS No 
Opera Yes 
Simphony POS Yes 
Stayntouch PMS No 
WhatsApp No 

Integrations

Shiji Daylight PMS Yes 
Agilysys Retail No 
Booking.com Yes 
Clock PMS+ Yes 
Ericsoft Booking Engine Yes 
Flexkeeping Yes 
GuestCompass Yes 
Guestline Yes 
Infor POS No 
Knowcross No 
Lighthouse Yes 
Lodgegate Yes 
Mews Yes 
Noovy Yes 
OPERA Cloud PMS Yes 
Opera No 
Simphony POS No 
Stayntouch PMS Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MVI

Founded

2010

Country

China

Website

www.mviptv.com/solutions/#info

Vendor Details

Company Name

Runnr.ai

Founded

2022

Country

The Netherlands

Website

runnr.ai/

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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