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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fast, stable and secure remote access solution that allows users to connect to devices and servers remotely and resolve issues faster.

Description

Secomea Prime offers a robust solution for secure remote access and industrial IoT, specifically designed to cater to operational technology and industrial control systems. This platform empowers technicians, vendors, and maintenance crews to remotely access, configure, troubleshoot, and service machines like PLCs, HMIs, SCADA, DCS, and RTUs from any device, at any location, eliminating the need for VPNs, open ports, or incoming traffic. The system includes a versatile gateway known as SiteManager, which can be hardware or software-based, enabling connections to both legacy and contemporary OT equipment while supporting a wide array of protocols, such as Modbus, Ethernet/IP, serial/USB, and Layer-2 tunneling. Deployment is typically swift, often completed in less than a day per site, after which Secomea facilitates comprehensive remote-access management through GateManager and LinkManager. Administrators can implement detailed, role-specific access controls and ensure user authentication through secure methods like multi-factor authentication or single sign-on options such as Azure AD or Okta. Furthermore, every remote session is meticulously tracked, logged, and recorded to support audit, compliance, and troubleshooting efforts, providing an additional layer of security and accountability in the operational environment. This thorough oversight and ease of access significantly enhance operational efficiency and machine uptime.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
MSP360 Managed Backup Yes 
MSP360 RMM Yes 
Microsoft Azure No 
Okta No 
ScalePad Backup Radar Yes 

Integrations

Active Directory Yes 
MSP360 Managed Backup No 
MSP360 RMM No 
Microsoft Azure Yes 
Okta Yes 
ScalePad Backup Radar No 

Pricing Details

$89.99 per year
The price depends on the selected edition – Connect Free, Connect Pro or Connect Managed. Visit MSP360 website to compare all three plans and choose one that suits you best.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MSP360

Founded

2011

Country

United States

Website

hubs.ly/Q012Jhwr0

Vendor Details

Company Name

Secomea

Founded

2008

Country

Denmark

Website

secomea.com

Product Features

Remote Desktop

Chat Yes 
Cross-Platform Access No 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support No 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools No 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer No 
Surveys & Feedback No 

Product Features

Industrial IoT

Condition Monitoring No 
Data Visualization No 
Factory Data Analytics No 
Machine Learning No 
Machine Workflow Creation No 
Predictive Maintenance No 
Production Line / Factory Insights No 
Real-Time Monitoring No 
Reporting / Analytics No 
Smart Alerts / Notifications No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Alternatives

Alternatives