Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.
Description
Travelogic has been specifically created to enhance your booking experience by enabling quick quotations and itinerary development with minimal input from your tour operator team. In just a few minutes, you can create high-quality itinerary documents complete with personalized images, detailed descriptions, and relevant location data. You can customize itineraries, vouchers, and processes to align with your business operations seamlessly. All client communications can be centralized through every quotation produced, ensuring efficient management. Our skilled data entry professionals are available to swiftly and accurately input your contracted rates. With Travelogic™, you can assemble an extensive itinerary for your travelers, detailing all necessary information for each day along with descriptions and visuals. You have the flexibility to add notes or extra information, or simply retrieve the needed data from your backend systems, allowing for itinerary assembly in mere minutes rather than the lengthy hours required for manual entry. Additionally, this comprehensive tool not only simplifies your workflow but also enhances the overall efficiency of your tour operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook Messenger
Yes
Google Maps
Yes
Microsoft Outlook
Yes
OpenTable
Yes
Opera
Yes
Skype
Yes
Ticketmaster
Yes
Yelp
Yes
Integrations
Facebook Messenger
No
Google Maps
No
Microsoft Outlook
No
OpenTable
No
Opera
No
Skype
No
Ticketmaster
No
Yelp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MS Shift
Founded
2005
Country
United States
Website
ms-concierge.com
Vendor Details
Company Name
Travelogic
Founded
2003
Country
South Africa
Website
www.travelogic.co.za
Product Features
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
No
Custom Packages
No
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No