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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

When consulting with our sales and lettings clients about their primary obstacles, the evolving expectations of users consistently ranks as a key concern. Historically, the property sector's focus on completing deals often relegated technology to a secondary priority; however, it has now become a vital factor in enhancing customer service. As an estate agent, it's essential to have a system that you can customize to fit your operations while ensuring seamless integration without the burden of managing multiple platforms. Your team also seeks an easy-to-use solution that mirrors the aesthetic and functionality of top-tier brands they are familiar with, accessible on any device at any time. Agencies should partner with a provider that not only comprehends the nuances of the market but is also well-versed in technology solutions. By leveraging a user interface that reflects the standards of leading consumer brands, you can elevate your service. Additionally, consider utilizing white label MRI Sales and Lettings to further enhance your branding and market presence, ensuring a competitive edge in a challenging industry. This approach not only meets the demands of your team but also aligns with the expectations of your clients.

Description

Resident is an effective management software for property blocks, equipped with a range of time-efficient features including automatic bank transaction integration, BACS payment templates, bulk supplier invoice uploads, an online invoice approval system, digital end-of-year service charge packs, and comprehensive financial reporting. The inclusion of leaseholder logins fosters transparency and enhances communication with residents through an integrated email messaging system, enabling quick exchanges of information. Users can manage repairs by receiving, assigning, tagging, and tracking progress seamlessly. Accessible from any location on any device through any web browser, the platform supports unlimited users without the need for costly servers or complicated networks, only requiring a straightforward and secure login. In response to client feedback regarding the overwhelming volume of phone calls, emails, and various forms of correspondence, we have developed a centralized solution to streamline communication and simplify order management. The introduction of a ticketing system allows you to efficiently record, categorize, and address all inquiries, providing a more organized approach to managing resident concerns.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MRI Software Yes 

Integrations

MRI Software No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MRI Software

Founded

1971

Country

United States

Website

www.mrisoftware.com/uk/products/sales-and-lettings/

Vendor Details

Company Name

Resident

Founded

2013

Country

United Kingdom

Website

resident.uk.com

Product Features

Real Estate Agency

Calendar Management Yes 
Client / Property Matching Yes 
Client Database No 
Commission Management No 
Contact Management Yes 
Contract Management No 
Email Marketing No 
Flyer / Catalog Printing No 
Lead Management Yes 
Listing Management Yes 
Property Database No 
Website Management No 

Product Features

Real Estate Agency

Calendar Management Yes 
Client / Property Matching Yes 
Client Database Yes 
Commission Management Yes 
Contact Management Yes 
Contract Management Yes 
Email Marketing Yes 
Flyer / Catalog Printing Yes 
Lead Management Yes 
Listing Management Yes 
Property Database Yes 
Website Management Yes 

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