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Average Ratings 16 Ratings

Total
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features
design
support

Description

MINT TMS offers a cloud-based solution for managing digital records, qualification tracking, resource planning, and data analysis. Its distinctive and adaptable design allows record keepers to monitor a variety of resources along with their qualifications. The user-friendly data setup and editing features ensure that all records are easily accessible and can be modified at any time. Users can create and customize electronic forms and grading sheets from a diverse library of components for various data collection purposes, whether online or offline. MINT equips educators with the essential tools to outline learning expectations, assess student comprehension, and gain insights to enhance the learning process. The true strength of MINT is highlighted in its exceptional scheduling features, which seamlessly manage all phases of planning and automated scheduling. This comprehensive approach not only streamlines administrative tasks but also supports educational institutions in optimizing their operational efficiency.

Description

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Docker No 
Lansweeper No 
Microsoft Azure No 
baramundi Management Suite No 

Integrations

Docker Yes 
Lansweeper Yes 
Microsoft Azure Yes 
baramundi Management Suite Yes 

Pricing Details

$300 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$5/month/agent
On-premises and SaaS versions available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MINT Software Systems

Founded

1998

Country

Germany

Website

mintsoftwaresystems.com

Vendor Details

Company Name

OPGK Software

Country

Poland

Website

www.mintsd.com

Product Features

Aviation

Accounting / Revenue Management No 
Aircraft Utilization No 
Boarding Management No 
CRM / Flight History No 
Check-in No 
Employee Management No 
Flight Crew Scheduling No 
Flight Scheduling / Dispatch No 
Fuel Management No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Lot Costing / Leasing Management No 
Maintenance Management No 
Pilot Management No 
Point of Sale No 
Time Tracking No 
Website / Online Ticketing No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

Product Features

Digital Asset Management

Asset Categorization Yes 
Asset Library Yes 
Asset Sharing Yes 
Brand Control No 
Customizable Branding Yes 
File Conversion No 
Metadata Management No 
Mobile App Yes 
Reporting/Analytics Yes 
Search Within Document No 
Search/Filter Yes 
Version Control No 
Watermarking No 
Workflow Management No 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking No 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management No 
Remote Control No 
SLA Management Yes 
Self Service Portal Yes 

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