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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MIMS stands out as the sole software solution for field service management that can drastically reduce the time taken to resolve work orders while ensuring precise task execution and enhanced service quality. By prioritizing efficiency, MIMS empowers businesses to stay well ahead in their industry. Picture this: the ideal personnel equipped with the necessary tools positioned perfectly, every single time. This could translate to a remarkable 30% boost in operational efficiency that lasts over time. Additionally, enhance your response time by 60% through efficient automated management of security incidents. The platform offers advantages such as intelligent dispatching, real-time location tracking, integrated surveillance systems, and much more. With the ability to automatically monitor the positions of your team and their equipment, you can enjoy reliable reporting on alarms and incidents through both integrated devices and field security personnel. Ultimately, MIMS not only streamlines operations but also elevates the overall level of service provided to clients.

Description

One app for all your field service needs. A quick demo will show you the power of enterprise data collection and reporting. Maximize efficiency and productivity in your teams. Planning and scheduling are key to maximizing your team's potential for success. Obzervr Manager can create work orders for each shift or have them pre-populated by your Business Systems. To automate and streamline field resource planning and work allocation, you can populate Rosters, Shifts and Crew information in your existing business systems. Schedule work and publish it to individuals or teams. Teams can collaborate and share their knowledge with real-time updates of schedules. The Operator or Team receives the work. Productive. Connected. Connected.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Clinic to Cloud Yes 
Dynamics 365 Field Service No 
IBM Maximo Application Suite No 
Microsoft Power BI No 
Microsoft SharePoint No 
Microsoft Teams No 
Pronto Xi No 
SAP ERP No 
Slack No 

Integrations

Clinic to Cloud No 
Dynamics 365 Field Service Yes 
IBM Maximo Application Suite Yes 
Microsoft Power BI Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Pronto Xi Yes 
SAP ERP Yes 
Slack Yes 

Pricing Details

$35 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$20/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arrow Labs

Founded

2011

Country

United States

Website

www.arrowsecure.com

Vendor Details

Company Name

Obzervr

Founded

2014

Country

Australia

Website

www.obzervr.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses No 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

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