Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Participate in your patient's digital discussions by receiving alerts for new reviews and consolidating feedback from important sources within one convenient dashboard. Effective reputation management is critical for success in healthcare. Monitor the performance of your marketing efforts, various locations, and healthcare providers through quantifiable key performance indicators. Patients place great trust in online reviews, valuing them similarly to personal recommendations. Enhance your website's appeal to prospective patients with tailored review widgets showcasing your standing. Ensure HIPAA compliance by having the option to conceal certain reviews. Track essential account KPIs, such as the conversion rate from reviews to appointment requests. Maintain a personal connection with customizable templates designed for sending requests effortlessly. You can oversee your reviews using our mobile application or from the comfort of your desktop, ensuring flexibility in management. With these tools at your disposal, building and maintaining a strong online presence becomes more manageable and effective.
Description
SurgePoint is a cutting-edge platform for reputation management and marketing that assists businesses in garnering more 5-star reviews, fostering trust, and enhancing revenue by streamlining the processes of review and referral campaigns while consolidating feedback from essential platforms such as Google, Facebook, and Yelp into a cohesive dashboard. This platform automates the request for reviews following customer engagements, relieving businesses from the burden of manually seeking feedback, and aggregates all reviews into a unified reputation dashboard, simplifying the monitoring, responding to, and management of online reputation. In addition, it provides tools to automate referral requests at pivotal moments, allowing companies to track campaign performance through real-time analytics and leverage AI-powered insights to discern trends in customer sentiments and refine services based on received feedback. Furthermore, SurgePoint includes follow-up reminders that promote repeat business and customer retention, along with seamless integration with popular CRMs, enabling organizations to swiftly launch tailored campaigns that resonate with their audience. By utilizing this innovative platform, businesses can effectively enhance their online presence and drive growth in a competitive marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Angi
No
Facebook
No
Google
No
Google Business Profile
No
Healthgrades
No
Housecall Pro
No
HubSpot CRM
No
Jobber
No
Mindbody
No
Salesforce
No
Integrations
Angi
Yes
Facebook
Yes
Google
Yes
Google Business Profile
Yes
Healthgrades
Yes
Housecall Pro
Yes
HubSpot CRM
Yes
Jobber
Yes
Mindbody
Yes
Salesforce
Yes
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Patient Spectrum
Founded
2007
Country
United States
Website
www.mdidentity.com
Vendor Details
Company Name
SurgePoint
Website
www.thesurgepoint.com
Product Features
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No