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Description
Transitioning to MDware is a seamless experience, as we provide thorough training and unlimited support for the initial six months, along with assistance in transferring your client information to ensure a smooth start. Our medical software caters to all users, from receptionists to service practitioners, allowing you to schedule appointments, process payments, and alert staff about a client’s arrival simultaneously, all within mere seconds. You’ll never have to wait to switch between applications, as all functionalities are user-friendly and readily available. Enhance your business growth with automated marketing strategies that engage your clients and encourage their return. You can also implement referral programs that motivate clients to introduce their networks, and establish VIP initiatives based on spending habits to show appreciation for their loyalty. The setup process is straightforward and highly customizable, enabling you to select which automated emails to dispatch, categorize your client database with tags, establish spending milestones, and let MDware handle the rest effortlessly. With MDware, you’re not just streamlining processes; you’re also fostering a deeper connection with your clientele.
Description
Your front desk team will have the ability to efficiently schedule appointments, generate reminder cards for clients, adjust appointment times, process payments, offer insights into your services, print consent forms and pre/post treatment guidelines, check a client’s upcoming appointments, and track outstanding balances—all from a single screen. Additionally, they will receive notifications when it is a client’s birthday. Equip your staff with a comprehensive script detailing the services you offer, which should include descriptions, pre and post treatment instructions, and standard protocols. This ensures that they have all the necessary information readily available, empowering them to confidently address inquiries from potential clients and enhance their overall experience. With such resources at their disposal, your team can provide exceptional service and foster a welcoming atmosphere.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$20 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MD-Ware Software
Website
www.mdware.com
Vendor Details
Company Name
Mack Software
Website
www.macksoftware.com/mspareg.html
Product Features
Medical Spa
Appointment Management
Yes
Before & After Pictures
Yes
Client Management
Yes
Gift Card Management
Yes
HIPAA Compliant
Yes
Inventory Management
Yes
Package Creation
Yes
Product Features
Medical Spa
Appointment Management
Yes
Before & After Pictures
No
Client Management
Yes
Gift Card Management
Yes
HIPAA Compliant
Yes
Inventory Management
Yes
Package Creation
No
Salon
Appointment Management
Yes
Booth Rental
No
Client Profiles
Yes
Employee Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Payroll Management
Yes
Point of Sale (POS)
Yes
Recurring Appointments
Yes