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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Innovative tools for packaging, promoting, and selling digital services are essential across mobile and various channels throughout every stage of the customer purchasing process. These solutions provide real-time charging, management, and control for both circuit-switched and IP-based services, ensuring a unified view of customer transactions. They enable rapid service design, foster on-demand customer engagement, support agile product delivery, and facilitate real-time monetization. MATRIXX Digital Commerce offers the contemporary digital tools necessary to meet customer demands effectively. Unlike other solutions, MATRIXX is uniquely designed to combine the resilience and performance of network functions with the configurability typical of IT applications. By dismantling barriers between network and IT, it positions your business for hyper-scale growth. Its click-not-code philosophy empowers business users to manage logic independently, while RESTful APIs ensure smooth integration across all organizational operations. This approach not only enhances efficiency but also drives innovation within your digital services framework.

Description

Connect with shoppers digitally across all platforms, enhancing conversion rates through a more intelligent and personalized shopping experience. Eliminate barriers by centralizing your omnichannel business operations and experiences via a unified commerce platform. Equip your retail teams with essential mobile tools to seamlessly integrate online and physical customer interactions. Tailored for the demands of contemporary omnichannel retail, the Orckestra Commerce Cloud empowers you to innovate and create unique experiences. Develop new omnichannel commerce solutions rapidly with a flexible API-driven commerce platform and a comprehensive array of commerce services and business applications. Effectively launch online storefronts and merchandise products on a global scale, ensuring a consistent approach. Our commerce-oriented experience management system enables you to engage customers through customized web and mobile interactions. Sell in any location and fulfill orders from anywhere, while overseeing the complete order lifecycle with our API-first approach, which streamlines processes and enhances overall efficiency. This holistic solution positions your business for success in the ever-evolving digital marketplace.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BillingPlatform Yes 
Gotransverse Yes 
Microsoft 365 No 
Microsoft Dynamics 365 No 

Integrations

BillingPlatform No 
Gotransverse No 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

MATRIXX Software

Founded

2008

Country

United States

Website

www.matrixx.com/digital-commerce/

Vendor Details

Company Name

Orckestra

Founded

2006

Country

Canada

Website

www.orckestra.com/en/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

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