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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

M3 Insight is a self-service business intelligence tool designed for hotel management companies and owners, centralizing data and acting as the definitive source for a hotel's portfolio. This application empowers hoteliers to generate reports using data from prominent industry sources, such as M3 Accounting Core, M3 Budget and Forecast, STR, GSS, OTB, M3 Labor Management, and various third-party labor data providers. By alleviating the difficulties associated with gathering and managing information from diverse systems, Insight enables hoteliers to swiftly obtain critical insights as required. Users benefit from the capability to automatically import data via APIs and proprietary methods, consolidating essential information into a single repository. This efficiency allows hoteliers to generate reports and analyze data promptly to address inquiries effectively. Moreover, M3 has expedited the implementation timeline, granting quicker access to the strengths of hotel business intelligence than ever before, ensuring that businesses can leverage valuable insights without extensive delays. This innovative approach not only enhances decision-making but also supports overall operational efficiency in the hospitality sector.

Description

The Digital Hotelier serves as a comprehensive cloud-based platform designed to revolutionize the experiences of hotel guests and streamline internal operations by unifying service delivery, communication, and tools for revenue enhancement into a single system compatible with existing hotel technologies. Guests can easily access various services through a branded web application or QR code, eliminating the need for downloads; this allows them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant reservations, and other amenities in their chosen language, while hotels benefit from the ability to upsell services and incorporate third-party offerings to generate additional revenue streams. On the operational front, The Digital Hotelier features TeamStream, a centralized module that effectively oversees housekeeping, task assignments, maintenance, complaint management, and fosters real-time communication and collaboration among staff, enabling them to coordinate tasks with ease and quickly address service requests. This integration not only improves efficiency but also enhances overall guest satisfaction by ensuring that their needs are met promptly and effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

M3 Accounting Core Yes 
M3 Labor Management Yes 

Integrations

M3 Accounting Core No 
M3 Labor Management No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

M3

Founded

1998

Country

United States

Website

www.m3as.com/insight/

Vendor Details

Company Name

The Digital Hotelier

Country

United Arab Emirates

Website

thedigitalhotelier.co

Product Features

HR Analytics

Compensation Plan Modeling No 
Dashboard No 
HR Metrics Library No 
Leave & Absence Reporting No 
Predictive Modeling No 
Recruiting Management No 
Succession Planning No 
Talent Management No 
Trend Analysis No 
Turnover Tracking No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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