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Description
Multichannel listing, order, and inventory management software that allows you to integrate Shopify and BigCommerce online stores with Amazon, eBay, and Walmart
Boost online visibility
Get your products available to millions of browsing and buying shoppers. Integrate with new customer-favored marketplaces to grow your customer base and extend the sales reach.
Optimize inventory management
Simple inventory management is the basic need of any seller, so we made it a no-brainer. However large is your stock, list products in a few clicks, group them by various parameters, and edit details in bulk.
Get prices auto-synced
Take advantage of automated price synchronization across all linked e-platforms you sell on. Save time by managing prices on eBay, Amazon, Walmart, Shopify, and others from a single interface.
Avoid stockouts
The software takes care of your inventory accuracy. Whenever you get an order, your inventory levels are automatically synchronized across all locations and sales channels preventing overselling.
Make products stand out
Highlight products with some nice images and appealing descriptions to catch more eyes.
Description
Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon
Yes
BigCommerce
Yes
Shopify
Yes
WooCommerce
Yes
eBay
Yes
Cdiscount
No
Ecwid
Yes
Gmail
No
Linnworks
No
Mirakl
Yes
Integrations
Amazon
Yes
BigCommerce
Yes
Shopify
Yes
WooCommerce
Yes
eBay
Yes
Cdiscount
Yes
Ecwid
No
Gmail
Yes
Linnworks
Yes
Mirakl
No
Pricing Details
$49
Every new user is eligible for a 30-day free trial, allowing you to explore and experience the features of M2E Cloud without any commitment. Once the trial period ends, you will have to subscribe to one of the available pricing plans. The pricing plans align with your total monthly or yearly sales allowance or GMV. Keep in mind that GMV is calculated only from sales made through connected marketplaces.
Free Trial
Yes
Free Version
No
Pricing Details
$33 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
M2E
Founded
2021
Country
United Kingdom
Website
m2ecloud.com
Vendor Details
Company Name
Replyco
Founded
2019
Country
United Kingdom
Website
replyco.com
Product Features
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
No
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Multi-Channel eCommerce
Catalog Management
Yes
Channel Management
Yes
Data Synchronization
Yes
Email Marketing
No
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
No
Order Management
Yes
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
Yes
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
Yes
Spam Blocker
No
Whitelisting / Blacklisting
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes