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Description

Lyzr Agent Studio provides a low-code/no code platform that allows enterprises to build, deploy and scale AI agents without requiring a lot of technical expertise. This platform is built on Lyzr’s robust Agent Framework, the first and only agent Framework to have safe and reliable AI natively integrated in the core agent architecture. The platform allows non-technical and technical users to create AI powered solutions that drive automation and improve operational efficiency while enhancing customer experiences without the need for extensive programming expertise. Lyzr Agent Studio allows you to build complex, industry-specific apps for sectors such as BFSI or deploy AI agents for Sales and Marketing, HR or Finance.

Description

Neo Agent serves as an advanced AI technician tailored for managed service providers, designed to seamlessly collaborate with the internal team within the PSA. It efficiently reviews tickets, cross-references similar cases, utilizes playbooks and documentation, executes necessary actions, and completes the process. Unlike traditional automation solutions that rely on extensive rule sets or brittle scripts, Neo introduces a fresh approach to automation for MSPs that mimics the capabilities of a human Level 1 technician. This innovative tool accelerates ticket resolution, streamlines PSA and RMM workflows, and ensures that all communications are aligned with the company's branding. Neo is equipped to analyze incoming tickets, engage with users, perform actions on behalf of the team, and manage workflows initiated by recurring tasks such as ticket triage, dispatching, and routine manual operations. Additionally, it offers integration with various systems, including PSA platforms, RMM tools, documentation resources, marketplaces, Microsoft 365, and Azure, enabling it to automate ticket management processes, synchronize client information, and enhance overall operational efficiency. This comprehensive functionality positions Neo as a pivotal asset in optimizing the service desk's performance and improving client satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure Yes 
Active Directory No 
Amazon Web Services (AWS) Yes 
Asio by ConnectWise No 
Claude Yes 
ConnectWise Automate No 
ConnectWise PSA No 
GPT-3.5 Yes 
Google Cloud BigQuery Yes 
Google Sheets Yes 
Hudu No 
IT Glue No 
Ingram Micro Cloud No 
Microsoft Teams No 
N-able N‑central No 
NVIDIA Brev Yes 
NinjaOne No 
N‑able N-sight RMM No 
Pinecone Yes 
Sherweb No 

Integrations

Microsoft Azure Yes 
Active Directory Yes 
Amazon Web Services (AWS) No 
Asio by ConnectWise Yes 
Claude No 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
GPT-3.5 No 
Google Cloud BigQuery No 
Google Sheets No 
Hudu Yes 
IT Glue Yes 
Ingram Micro Cloud Yes 
Microsoft Teams Yes 
N-able N‑central Yes 
NVIDIA Brev No 
NinjaOne Yes 
N‑able N-sight RMM Yes 
Pinecone No 
Sherweb Yes 

Pricing Details

$19/month/user
Free Trial No 
Free Version Yes 

Pricing Details

$1,300 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lyzr AI

Founded

2023

Country

United States

Website

www.lyzr.ai/

Vendor Details

Company Name

Neo Agent

Founded

2023

Country

United Kingdom

Website

www.neoagent.io

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Alternatives

Alternatives