Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.
With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Key features include:
Five second testing: Quickly evaluate landing page effectiveness with brief user exposure.
First click testing: Assess navigation efficiency by tracking user clicks.
Surveys: Gather feedback from target customers for validation.
Navigation testing: Optimize user flows through task completion assessments.
Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process.
Card sorting: Open and closed methods to organize and label content intuitively for your audience.
Tree test: Refines I.A for user navigation, ensuring easy access to needed information.
Preference testing: Understands audience preferences through choice-based questions.
Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics.
Interviews: Streamlines the entire interview process, from planning to transcription.
Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.
Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites
Spaces and Wallets: Organize research by team or project while managing budget allocation in one place.
Description
Discover UserPeek, the go-to partner for any organization seeking robust solutions for remote usability testing! More than just a tool, UserPeek acts as a bridge to connect businesses with the true essence of user-product interactions. It simplifies and accelerates UX evaluations with its intuitive tagging and annotation features, providing an invaluable view of the user journey.
One of the key assets of UserPeek is its varied and inclusive tester panel, thoughtfully assembled to represent a vast spectrum of target demographics. This provides a well-rounded view of user behaviors and trends. Additionally, UserPeek comes equipped with an automatic speech-to-text transcription tool, converting user comments into easily digestible insights, all in real-time.
Crafting influential presentations becomes effortless with UserPeek's unique Highlight Reel feature. It enables businesses to select and present crucial moments from user testing videos, creating a focused and impactful narrative that effectively highlights important user interactions and feedback.
API Access
Has API
No
API Access
Has API
No
Integrations
Figma
Yes
Google Calendar
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Zoom
Yes
Integrations
Figma
No
Google Calendar
No
Microsoft Outlook
No
Microsoft Teams
No
Zoom
No
Pricing Details
$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Free Trial
No
Free Version
Yes
Pricing Details
$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lyssna
Founded
2008
Country
Australia
Website
lyssna.com
Vendor Details
Company Name
UserPeek
Founded
2021
Country
United States
Website
userpeek.com
Product Features
Usability Testing
A/B Testing
Yes
Annotations
No
Audience Targeting
Yes
Heatmaps
Yes
Impression Testing
No
Mobile Testing
Yes
Moderated Usability Testing
Yes
Prototype Testing
Yes
Quantitative Metrics
No
Remote User Testing
Yes
Reporting / Analytics
Yes
Surveys and Feeback
Yes
Video Recording / Transcription
Yes
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
Yes
Prototyping
No
Screen Activity Recording
Yes
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
No
User Research
Yes
Product Features
Usability Testing
A/B Testing
No
Annotations
Yes
Audience Targeting
Yes
Heatmaps
No
Impression Testing
Yes
Mobile Testing
Yes
Moderated Usability Testing
No
Prototype Testing
Yes
Quantitative Metrics
No
Remote User Testing
Yes
Reporting / Analytics
Yes
Surveys and Feeback
Yes
Video Recording / Transcription
Yes