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ease
features
design
support

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Description

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features include: Five second testing: Quickly evaluate landing page effectiveness with brief user exposure. First click testing: Assess navigation efficiency by tracking user clicks. Surveys: Gather feedback from target customers for validation. Navigation testing: Optimize user flows through task completion assessments. Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process. Card sorting: Open and closed methods to organize and label content intuitively for your audience. Tree test: Refines I.A for user navigation, ensuring easy access to needed information. Preference testing: Understands audience preferences through choice-based questions. Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing. Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites Spaces and Wallets: Organize research by team or project while managing budget allocation in one place.

Description

Enable your teams to make data-driven decisions by gathering authentic insights from actual users. Engage with your audience on a personal level through one-on-one conversations, eliminating the need for recruitment hassles. Effective communication is crucial; evaluate how well your messaging connects with your target market. Distinguish your product from competitors by assessing user experiences and preferences. With advanced segmentation, you can choose participants and experts who perfectly fit your ideal customer profile. Start the recruitment process in under 24 hours, allowing you to quickly gather essential insights. Collaborate effortlessly, create impactful highlights, and keep all collected data organized in one centralized location. By directly engaging with participants, you can genuinely understand their needs and preferences. Regardless of your role—be it a marketer, content creator, or customer service professional—you’ll uncover valuable information about the desires and behaviors of your audience and customers. This knowledge can significantly influence your product development and marketing strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom

Integrations

Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom

Pricing Details

$82 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lyssna

Founded

2008

Country

Australia

Website

lyssna.com

Vendor Details

Company Name

UserStudy

Website

www.userstudy.co

Product Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Product Features

Alternatives

Alternatives