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Description
Lyro is an AI-driven customer service agent developed by Tidio, designed to assist businesses of all sizes—including small, medium, and enterprise—in managing customer support operations more effectively. By automating responses and handling routine inquiries, Lyro enhances resolution rates, reduces response times, and elevates overall customer satisfaction.
- Automated Inquiry Handling: Lyro can autonomously manage up to 64% of customer inquiries, delivering responses in under 6 seconds. This rapid response capability ensures customers receive timely assistance, enhancing their overall experience.
- Seamless Integration: Lyro integrates effortlessly with your website and utilizes your existing support content, such as FAQs and knowledge bases, to generate accurate and contextually relevant answers. This ensures consistency in information provided to customers.
- Multichannel and Multilingual Support: Lyro operates across various communication channels, including live chat, WhatsApp, Instagram, and Messenger, allowing you to engage with customers on their preferred platforms. Additionally, it supports multiple languages, enabling you to cater to a diverse customer base effectively.
- Task Automation: Beyond answering questions, Lyro can perform tasks such as checking order statuses, providing product recommendations based on context, price, or season, and creating support tickets. This functionality streamlines operations and reduces the workload on human agents.
- Human Oversight and Collaboration: While Lyro handles routine inquiries, human agents can monitor its interactions in real-time and intervene when necessary. This collaborative approach ensures that complex issues are addressed appropriately.
7-day free trial available. No credit card.
Description
Enhance your operational productivity while boosting customer satisfaction. You can either create your own chatbot, enlist the assistance of our professionals, or quickly deploy our cutting-edge AI-driven bot. It is essential to maintain engagement with your customers, target demographic, and followers. By integrating a chatbot to address common questions, you free up your staff to tackle more intricate issues. Bringing order to disorder begins with a clear overview. The intelligent fusion of chatbots and digitally facilitated teamwork makes this achievable. Your team can collaborate effectively to manage customer inquiries efficiently. A comprehensive library provides commonly employed chatbot dialogues, allowing you to effortlessly enrich your bot with valuable conversations. Whether you are creating from scratch or enhancing an existing chatbot, the process has never been more straightforward. Chatbots simplify the delivery of appropriate services to your audience. They are designed to be scalable, efficient, and accessible around the clock, which enables your employees to focus on more complex queries that require human insight. In this way, not only does the integration of chatbots streamline operations, but it also fosters a more responsive customer experience.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
ActiveCampaign
Agile CRM
Google Tag Manager
HubSpot CRM
Instagram
Joomla!
Judge.me
Klaviyo
Mailchimp
Integrations
WhatsApp
ActiveCampaign
Agile CRM
Google Tag Manager
HubSpot CRM
Instagram
Joomla!
Judge.me
Klaviyo
Mailchimp
Pricing Details
$749
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tidio
Founded
2013
Country
United States
Website
www.tidio.com/ai-agent/
Vendor Details
Company Name
Spotler
Founded
2016
Country
Netherlands
Website
spotler.com/en-gb/aigent
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant