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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

The sophisticated predictive analytics solution designed for telecom companies aims to pinpoint and evaluate crucial factors that influence Churn, ARPU, CLTV, and NPS. With the help of cutting-edge AI and Machine Learning, you can effortlessly allocate satisfaction scores across your entire customer base, facilitating more informed business choices. Supported by Google Cloud, the CHI platform provides an opportunity to interact with a data set modeled after actual telecommunications data. Utilize CHI to assess the vital elements affecting Churn, ARPU, CLTV, and NPS, while also identifying customer segments based on the risk of churn, potential revenue enhancement, and NPS. This platform not only empowers telecom providers to enhance their strategic initiatives but also fosters a deeper understanding of customer behavior and preferences.

Description

Test & Learn® stands out from typical customer analytics platforms that merely offer superficial insights; rather, it has the power to transform decision-making processes. This innovative analytics software pinpoints crucial performance drivers and lays out a definitive action plan for the future. By eliminating uncertainty in decision-making, Test & Learn® serves as a self-service analytics tool designed specifically for business users. It simplifies the analytical process by guiding analysts through clear and concise questions, allowing for settings adjustments with just a click, and enabling users to explore results in real time. Your team can be operational in a flash, as organizations have noted they can evaluate tests six times quicker with Test & Learn® compared to previous approaches. The platform empowers users to swiftly analyze extensive data sets in mere seconds, with the ability to drill down into specific metrics, categories, or geographical areas. With advanced predictive analytics tools at their disposal, your team can maximize their potential and ensure that no program is left unexamined. In today's data-driven landscape, the agility and efficiency offered by Test & Learn® can significantly enhance your organization's strategic capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lynx Analytics

Country

Singapore

Website

www.lynxanalytics.com/customer-happiness-index

Vendor Details

Company Name

Mastercard Data & Services

Founded

1966

Country

United States

Website

www.mastercardservices.com/en/solutions/test-learn

Product Features

NPS

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation Yes 
Sentiment Analysis No 

Product Features

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Trade Promotion Management

Analytics / ROI Tracking No 
Approval Workflow No 
Budgeting & Forecasting No 
Claims Management No 
Competitor Analysis No 
Compliance Management No 
Customer Management No 
Discount Management No 
Pricing Optimization No 
Promotion Calendar No 
Settlement Management No 
Trade Agreement Management No 

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