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Description
LuzardoFax is a cloud fax platform for organizations that transmit protected health information under HIPAA.
The architecture is deliberately narrow. Documents are converted server-side and flattened to monochrome before transmission, so a colour element that would vanish on the receiving end never leaves the system. Fax content is never sent by email: notifications carry page count, size and time only — never the document, the sender or the recipient. On outbound faxes the document never leaves our servers; the carrier receives a tokenised URL valid for 30 minutes. On inbound faxes the carrier necessarily receives the transmission, and we delete its copy through their API as soon as ours is stored, logging the result. The Zapier integration exposes triggers but no send action — routing PHI through a third-party automation layer was ruled out at design time rather than shipped and disclaimed.
Billing is metered on actual document pages rather than transmission duration. Failed and cancelled transmissions record zero billed pages. At 110 percent of the monthly allowance, sending and receiving pause rather than accruing overage.
Each Business Associate Agreement signature is hashed and anchored to the Bitcoin blockchain through OpenTimestamps. Customers can download the agreement, the .ots proof and an evidence record, and verify the execution date against the blockchain without relying on LuzardoFax existing at the time of verification.
Encrypted at rest with LUKS2 (AES-256), TLS 1.3 in transit, per-account audit logs, two-factor authentication, and per-user audit logs with role management on the Business plan.
Description
OpenText Core Fax modernizes fax communication by moving everything to a secure, cloud-native platform that requires no telephony hardware or analog lines. It streamlines document handling by letting users fax directly from email, mobile devices, desktop applications, or enterprise systems. Designed for industries where privacy and compliance are fundamental, it meets global regulatory obligations while safeguarding sensitive information end-to-end. With extremely high uptime and built-in redundancy, organizations gain reliability without managing infrastructure themselves. Core Fax integrates smoothly with healthcare EHR systems, office communication platforms, and multifunction printers to unify document workflows. Its global data residency options help organizations maintain sovereignty and meet jurisdiction-specific requirements. Teams benefit from improved productivity, easier access to fax capabilities, and reduced administrative overhead. All of this creates a modern, flexible faxing experience that supports both day-to-day tasks and large-scale operational needs.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$25/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
LuzardoFax, Inc.
Founded
2026
Country
Miami, Florida, United States
Website
luzardofax.com
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/core-fax
Product Features
Online Fax
Alerts / Notifications
Yes
Cloud Storage
No
Electronic Signature
Yes
Fax via Email
No
HIPAA Compliant
Yes
Large File Support
No
Local Phone Numbers
Yes
Mobile Access
No
Toll Free Numbers
Yes
Product Features
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No