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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lumro serves as a comprehensive platform designed for the creation, management, and deployment of AI agents that are capable of handling various tasks including sales, customer support, lead generation, appointment scheduling, and ensuring customer satisfaction, all while providing human-like engagement around the clock. These AI agents integrate effortlessly with multiple communication channels such as website chat, email, WhatsApp, Instagram, Facebook, and phone services. Furthermore, they are compatible with existing business tools like CRMs, payment gateways, and scheduling applications, enabling them to perform more than just answering common queries; they can actively capture leads, manage support tickets, schedule appointments, process transactions, escalate issues, retrieve product details, and execute customized workflows that align with specific business needs. Lumro also offers features for brand customization and voice alignment by training the agents on company-specific data such as websites, PDFs, manuals, and previous interactions, while continuously monitoring performance through detailed analytics to ensure optimal operation. This comprehensive approach not only enhances efficiency but also ensures that businesses can maintain a consistent and engaging customer experience across various platforms.

Description

Talki serves as an AI-driven helpdesk tailored for B2B support teams, efficiently handling routine ticket inquiries and allowing human agents to concentrate on more complex interactions. It consolidates web chat, email, and Telegram into a unified inbox, enabling teams to assign, respond to, and resolve issues without the hassle of switching between different applications. The initial setup involves linking a communication channel and directing the AI to the company's documentation; Talki then analyzes the website to create a comprehensive knowledge base, which it utilizes to start addressing customer queries. Its AutoPilot AI agent assesses each incoming ticket along with the relevant customer context, providing answers sourced from the knowledge base and determining whether to resolve the issue or escalate it if it encounters uncertainties. Additionally, the Backend Connect feature integrates customer data, such as subscription specifics, MRR, and other relevant details, directly into the ticket, which minimizes the necessity of accessing separate CRM platforms. With integrated DeepL translation, Talki facilitates multilingual interactions all within the same inbox, and the inclusion of one-line macros allows for streamlined action combinations, enhancing overall efficiency in customer support. This innovative system ultimately transforms the way support teams manage their workflows and engage with customers, ensuring a smoother and more effective service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cal.com Yes 
Calendly Yes 
ChatGPT Yes 
Claude Yes 
DeepL No 
Facebook Yes 
Gemini Yes 
Gmail Yes 
Google Sheets Yes 
HubSpot CRM Yes 
Instagram Yes 
Meta AI Yes 
Shopify Yes 
Stripe Yes 
Telegram No 
WhatsApp Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Cal.com No 
Calendly No 
ChatGPT No 
Claude No 
DeepL Yes 
Facebook No 
Gemini No 
Gmail No 
Google Sheets No 
HubSpot CRM No 
Instagram No 
Meta AI No 
Shopify No 
Stripe No 
Telegram Yes 
WhatsApp No 
Zapier No 
Zendesk No 

Pricing Details

$39 per month
Free Trial No 
Free Version Yes 

Pricing Details

€9 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lumro

Country

United States

Website

www.lumro.co

Vendor Details

Company Name

Talki

Founded

2026

Country

United States

Website

talki.tech/

Product Features

Alternatives

Alternatives