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Description
Lumos serves as a company's internal AppStore, streamlining access requests, reviews, and license management through a self-service platform. By automating access requests, approvals, and provisioning, organizations can significantly reduce the number of support tickets they receive. This not only enhances visibility into all SaaS applications and associated spending but also facilitates the removal of unused licenses through automated workflows. As businesses expand their workforce and adapt to remote working conditions, the influx of help desk tickets related to app access and permission requests can become overwhelming. With Lumos, you can manage permissions and approve access durations directly within Slack, ensuring a smoother process. Prior to a new hire's start date, Lumos will alert their manager and assist in setting up all necessary applications for them. It’s important to recognize that not all employees require access to every application; therefore, Lumos allows you to customize the AppStore according to specific employee roles, helping to streamline operations and minimize potential complications. By implementing Lumos, organizations can enhance efficiency and focus on what truly matters—driving success.
Description
The landscape of digital work has undergone a significant transformation. Workers now have the autonomy to choose their working hours, locations, and devices that enhance their productivity. As a result, they anticipate immediate access to services at their fingertips. While this may seem complicated, it is quite manageable. Utilizing Matrix42, your IT department can seamlessly manage all endpoints, applications, and services through a unified platform. This approach not only facilitates cost transparency but also ensures adherence to compliance regulations. It’s efficient, uncomplicated, and secure. Employees desire enjoyable experiences in their workplace, which encompasses the ability to work at their own pace using their preferred devices, along with a suite of digital services backed by artificial intelligence. Concurrently, IT is responsible for maintaining data security on all devices and ensuring compliance. Our software strikes an effective balance between the objectives of the business and the IT department. By applying ITIL Best Practices and the Self-Service Portal, we streamline order, approval, and provisioning workflows. Moreover, expenses and licenses are automatically allocated to the appropriate cost centers, guaranteeing compliance is upheld. This holistic approach not only maximizes efficiency but also empowers employees to thrive in a modern work environment.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Check Point IPS
Check Point Infinity
ConSol CM/Helpdesk
Datadog
Dialpad Ai Contact Center
Druva
EcholoN
Google
Jira
Integrations
Amazon Web Services (AWS)
Check Point IPS
Check Point Infinity
ConSol CM/Helpdesk
Datadog
Dialpad Ai Contact Center
Druva
EcholoN
Google
Jira
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lumos
Country
United States
Website
www.lumos.com
Vendor Details
Company Name
Matrix42
Founded
1992
Country
United States
Website
www.matrix42.com
Product Features
Identity Management
Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning
Onboarding
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management
SaaS Management
License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management
Product Features
License Management
Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License