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Description
LumisXP is a digital experience platform that targets medium-sized businesses in the South American market. LumisXP is a highly agile platform that developers love. It can deliver complex and highly customized solutions in a matter of weeks. The platform empowers marketing teams by allowing them to develop solutions and create new, rich, personalized pages without having to involve IT. LumisXP features a highly integrated content management system that is tightly integrated with its unique customer experience module. This module includes analytics, real time user segmentation, journey mapping, and A/B testing. The platform is available in PaaS or on premise models. It can scale to support millions of users and several million page views per day. LumisXP is embraced by enterprises for its flexibility, agility, and resilient architecture that delivers high-performing digital solutions.
Description
Enhance experiences for customers, agents, and users through a specialized enterprise platform designed for effective voice, video, and omnichannel interactions. This robust and adaptable service management solution offers comprehensive visibility, contextual understanding, and actionable insights across various workloads and vendor systems. Tailored specifically for the distinct session-based characteristics of voice, video, and real-time collaboration, Nectar DXP serves as the foundational platform for Nectar’s suite of offerings. Fueled by a central correlation engine, the platform integrates experience-affecting telemetry from diverse cloud environments and on-premises data sources, ensuring complete visibility throughout the platform, network, and endpoint areas. By prioritizing critical data, Nectar DXP enables users to gain actionable insights through a unique framework that mirrors the nature of real-time communication experiences, ultimately leading to improved decision-making and enhanced operational efficiency. This emphasis on real-time insights makes it an invaluable tool for organizations aiming to optimize their communications landscape.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Avaya Experience Platform
No
Cisco Secure Cloud Analytics
No
Genesys Cloud CX
No
Microsoft 365
No
Zoom
No
Integrations
Avaya Experience Platform
Yes
Cisco Secure Cloud Analytics
Yes
Genesys Cloud CX
Yes
Microsoft 365
Yes
Zoom
Yes
Pricing Details
$1200/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Lumis
Founded
2001
Country
Brazil
Website
www.lumis.com.br/
Vendor Details
Company Name
Nectar
Country
United States
Website
www.nectarcorp.com/products/
Product Features
Digital Experience Platforms (DXP)
Alerts / Notifications
No
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
No
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
Product Features
Digital Experience Platforms (DXP)
Alerts / Notifications
No
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
No
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
