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Description
Luminai streamlines your internal operations by transforming complex multi-step processes into a single click. If your tasks require switching between various applications, Luminai can simplify and automate these workflows for you. The platform facilitates a quicker onboarding experience, enabling you to focus on your primary responsibilities. With engineering teams often overwhelmed, it's clear that no one wants to dedicate time to developing internal tools. Remarkably, Luminai demands minimal engineering effort to connect your existing tools and automate your processes. Additionally, Tier 1 support agents have access to an overwhelming amount of information, but Luminai filters this data to display only what is essential for effective customer responses, ensuring efficiency and clarity in communication. By enhancing workflow automation, Luminai ultimately allows teams to concentrate on what truly matters.
Description
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Stripe
Yes
Adobe Acrobat Sign
No
Amazon Bedrock
No
Amazon QuickSight
No
Box
No
Docusign
No
Google Docs
No
Google Drive
Yes
Google Maps
No
Integrations
Salesforce
Yes
Stripe
Yes
Adobe Acrobat Sign
Yes
Amazon Bedrock
Yes
Amazon QuickSight
Yes
Box
Yes
Docusign
Yes
Google Docs
Yes
Google Drive
No
Google Maps
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Standard 3-Year SaaS Subscription Agreement. Tiered Pricing Structure Facilitates Reduced TCO & Increased ROI.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Luminai
Country
United States
Website
www.digitalbrain.app/
Vendor Details
Company Name
Neota
Founded
2010
Country
United States
Website
www.neota.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
No
Process Builder
No
Third Party Application Integration
No
Unattended Automation
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
Business Process Management
Access Controls / Permissions
Yes
Alerts / Notifications
Yes
Business Process Automation
Yes
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
No
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
Yes
Data Management
Customer Data
Yes
Data Analysis
Yes
Data Capture
Yes
Data Integration
Yes
Data Migration
Yes
Data Quality Control
No
Data Security
Yes
Information Governance
Yes
Master Data Management
Yes
Match & Merge
No
Document Generation
Batch Processing
Yes
Collaboration
Yes
Digital Signature
Yes
Interaction Tracking
Yes
Multiple Output Formats
Yes
Templates
Yes
No-Code Development
AI-Assisted Development
No
Business Process Automation
Yes
Collaborative Development
Yes
Data Aggregation and Publishing
No
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
Yes
Iteration Management
Yes
Performance Monitoring
Yes
Requirements Management
No
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
Yes
Workflow Management
Yes
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
Yes
Image Recognition
No
Optical Character Recognition
No
Process Builder
No
Third Party Application Integration
No
Unattended Automation
No
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
Yes
Mobile Access
Yes
No-Code
Yes
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
