Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 13 Ratings

Total
ease
features
design
support

Description

Lumero effectively connects the information gathered by your current employee survey provider with the specific reporting needs of your stakeholders. By simply uploading a spreadsheet from various tools, whether it's SurveyMonkey or Qualtrics, Lumero converts the data into a comprehensive range of interactive reports, including heatmaps, gap analyses, custom question groupings, indices, key driver insights, and AI-enhanced thematic comment analysis. You can explore the findings by different demographic categories, such as team, location, or job role, and easily track trends by comparing results to earlier surveys. Additionally, charts can be tailored to fit your preferences and align with your company’s brand colours. Results can be securely shared with people leaders through personalised online logins or highly customisable PDF reports. The platform also offers role-based permissions, allowing you to determine which demographics and features are accessible to each user, thus ensuring that sensitive information remains confidential and visible only to authorised individuals. With Lumero, the process of reporting on employee survey results becomes straightforward and efficient, empowering organisations to make data-driven decisions with ease. Lumero makes light work of employee survey reporting.

Description

SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dropbox No 
FreshMail No 
Google Analytics No 
LiveChat No 
Mailchimp No 
Manago AI No 
Salesforce No 
Slack No 
Stackreaction No 
Zendesk No 

Integrations

Dropbox Yes 
FreshMail Yes 
Google Analytics Yes 
LiveChat Yes 
Mailchimp Yes 
Manago AI Yes 
Salesforce Yes 
Slack Yes 
Stackreaction Yes 
Zendesk Yes 

Pricing Details

NZ$995
Lumero is priced per survey, not as an annual subscription. Pay once each time you report on a survey - cost scales with the number of respondents, starting at NZ$995.

Our base package includes all standard reporting pages: demographic reporting, cross-tabbing, heatmaps, gap analysis, AI thematic comments analysis, and two online logins.

Add Key Driver Analysis to identify the topics with the strongest influence on engagement. Add trending to compare results back to previous surveys. Add scoped online logins and branded PDF reports to share results with people leaders across your organisation.

No setup fees, ongoing subscription, or lock-in.

Get a quote from our pricing calculator at lumero.works.
Free Trial No 
Free Version No 

Pricing Details

$49.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Lumero

Founded

2026

Country

New Zealand

Website

lumero.works

Vendor Details

Company Name

SurveyLab

Founded

2009

Country

Poland

Website

www.surveylab.com

Product Features

Product Features

360 Degree Feedback

Dashboard Yes 
Feedback / Surveys Yes 
Progress Tracking Yes 
Question Library Yes 
Rater Selection Yes 
Self Service Portal Yes 
Supports External Reviewers No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing Yes 
Version Control No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face Yes 
Panel Management Yes 
Paper-Based Yes 
Phone-Based No 
Sample Management Yes 
Statistical Analysis Yes 
Survey Management Yes 

NPS

Polling

Data Analysis Tools Yes 
Email Distribution Yes 
Feedback Collection Yes 
Live Results Tracking Yes 
Multiple Question Types Yes 
Online Polling Yes 
Phone Polling No 
Presentation Tools Yes 
Q & A Yes 
SMS Polling Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Pre-employment Testing

Aptitude Testing No 
Candidate Comparison No 
Candidate Management No 
Customizable Tests Yes 
Online Testing Yes 
Personality Testing Yes 
Pre-made Test Library No 
Real Time Reporting Yes 
Skill Testing Yes 
Test Authoring No 
Workflow Management No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

SurveyOL Reviews

SurveyOL

SurveyOL.com
Surveyed Reviews

Surveyed

Spicyfy Ventures