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Average Ratings 1 Rating
Description
Lumero effectively connects the information gathered by your current employee survey provider with the specific reporting needs of your stakeholders.
By simply uploading a spreadsheet from various tools, whether it's SurveyMonkey or Qualtrics, Lumero converts the data into a comprehensive range of interactive reports, including heatmaps, gap analyses, custom question groupings, indices, key driver insights, and AI-enhanced thematic comment analysis.
You can explore the findings by different demographic categories, such as team, location, or job role, and easily track trends by comparing results to earlier surveys. Additionally, charts can be tailored to fit your preferences and align with your company’s brand colours.
Results can be securely shared with people leaders through personalised online logins or highly customisable PDF reports. The platform also offers role-based permissions, allowing you to determine which demographics and features are accessible to each user, thus ensuring that sensitive information remains confidential and visible only to authorised individuals.
With Lumero, the process of reporting on employee survey results becomes straightforward and efficient, empowering organisations to make data-driven decisions with ease. Lumero makes light work of employee survey reporting.
Description
Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to
API Access
Has API
No
API Access
Has API
No
Integrations
Acoustic Tealeaf
No
Adobe Marketo Engage
No
Beam AI
No
Cendyn CMS
No
Cendyn Guestrev
No
Chattermill
No
Chief
No
Compete Club Management
No
Contentsquare
No
Kapiche
No
Integrations
Acoustic Tealeaf
Yes
Adobe Marketo Engage
Yes
Beam AI
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Chattermill
Yes
Chief
Yes
Compete Club Management
Yes
Contentsquare
Yes
Kapiche
Yes
Pricing Details
NZ$995
Lumero is priced per survey, not as an annual subscription. Pay once each time you report on a survey - cost scales with the number of respondents, starting at NZ$995.
Our base package includes all standard reporting pages: demographic reporting, cross-tabbing, heatmaps, gap analysis, AI thematic comments analysis, and two online logins.
Add Key Driver Analysis to identify the topics with the strongest influence on engagement. Add trending to compare results back to previous surveys. Add scoped online logins and branded PDF reports to share results with people leaders across your organisation.
No setup fees, ongoing subscription, or lock-in.
Get a quote from our pricing calculator at lumero.works.
Our base package includes all standard reporting pages: demographic reporting, cross-tabbing, heatmaps, gap analysis, AI thematic comments analysis, and two online logins.
Add Key Driver Analysis to identify the topics with the strongest influence on engagement. Add trending to compare results back to previous surveys. Add scoped online logins and branded PDF reports to share results with people leaders across your organisation.
No setup fees, ongoing subscription, or lock-in.
Get a quote from our pricing calculator at lumero.works.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Lumero
Founded
2026
Country
New Zealand
Website
lumero.works
Vendor Details
Company Name
Medallia
Founded
2001
Country
United States
Website
www.medallia.com
Product Features
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
Yes
Progress Tracking
Yes
Question Library
No
Rater Selection
Yes
Self Service Portal
Yes
Supports External Reviewers
Yes
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
No
Issue Tracking
Yes
Quality Assurance Management
No
Routing
Yes
Self Service Portal
Yes
Social Media Monitoring
Yes
Survey Management
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Journey Mapping Tools
Action Management
Yes
Attribution Modeling
No
Behavioral Analytics
Yes
Collaboration
Yes
Customer Profiles
Yes
Data Import / Export
Yes
Predictive Analytics
Yes
Surveys & Feedback
Yes
Templates
No
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
Yes
Employee Guides
Yes
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
Yes
Performance Management
No
Pulse Surveys
Yes
Product Management
Collaboration
Yes
Feedback Collection
Yes
Idea Management
Yes
Milestone Tracking
No
Prioritization
Yes
Product Roadmapping
No
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
Qualitative Data Analysis
Annotations
Yes
Collaboration
No
Data Visualization
Yes
Media Analytics
No
Mixed Methods Research
No
Multi-Language
Yes
Qualitative Comparative Analysis
Yes
Quantitative Content Analysis
Yes
Sentiment Analysis
Yes
Statistical Analysis
Yes
Text Analytics
Yes
User Research Analysis
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Text Mining
Boolean Queries
Yes
Document Filtering
No
Graphical Data Presentation
Yes
Language Detection
Yes
Predictive Modeling
Yes
Sentiment Analysis
Yes
Summarization
No
Tagging
Yes
Taxonomy Classification
Yes
Text Analysis
Yes
Topic Clustering
Yes