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Description
Companies can provide a pleasant customer experience using voice biometrics authentication without compromising security.
LumenVox Voice Biometrics technology screens customers through comparing input voice audio with a collection voice samples ("voiceprints") that have been verified authentic or fraudulent. Each voice is unique, just like a fingerprint. Voice Biometric Authentication is an effective way to verify identity.
LumenVox's flexible Voice Biometrics technology is available in any method that you choose. This gives organizations the ability create a seamless and secure process for verifying customers. LumenVox Voice Biometrics creates a better user experience and reduces operational costs. It also strengthens security. Liveness detection is an additional layer of security.
Description
Clients can now authenticate over the telephone in 30 seconds or less. This will reduce costs and time. Voice biometrics allow you to quickly and easily access your clients' data. You can also detect fraud attempts directly. Clients can be verified in just 3 seconds using their voice. Your customers will be able to authenticate themselves using their voice biometrics, instead of difficult-to-remember passwords. Phonexia Voice Verify uses Phonexia Deep Embedings™, a speaker identification technology powered by artificial Intelligence to provide fast and accurate speaker verification. Phonexia Voice Verify, a cutting-edge voice verification tool for contact centers, is designed to enhance them with an intuitive security layer.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Avaya Aura
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LumenVox
Founded
2001
Country
United States
Website
www.lumenvox.com
Vendor Details
Company Name
Phonexia
Founded
2006
Country
Czech Republic
Website
www.phonexia.com/en/product/voice-verify/
Product Features
Product Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition