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Description

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.

Description

Updox is a healthcare communications platform that can improve the patient experience, increase office productivity, and drive profitability. You can choose to use one or all of our solutions: Electronic Fax and Secure Texting & SMS, Telehealth Video Chat, Telehealth Video Chats, Telehealth Video Chats, Telehealth Video Chats, Telehealth Video chats, Patient Reminders, Electronic Formulas, Broadcast Messaging, all from one online location. To save you time, money, and energy, we integrate with 150+ EHR/EMR systems. You can manage your documents and collaborate with others to do more in your day with one powerful inbox. Updox is a platform that provides healthcare providers, LTPAC facilities and pharmacies with an easy-to use, HIPAA-compliant platform. It has a wide range of capabilities for virtual medicine, patient engagement, paperless office efficiency, and cost reduction that can all be combined to drive revenue and reduce costs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Intergy EHR Yes 
Amazing Charts EHR No 
Azalea EHR No 
BestRx No 
CareCloud Yes 
CareLogic No 
DrChrono No 
MEDITECH Expanse Yes 
MacPractice MD No 
Nextech Yes 
Oracle Health Ambulatory EHR Yes 
PointClickCare No 
Practice Fusion No 
Rx30 Pharmacy System No 
Veradigm EHR No 
WebPT Yes 
WinRx No 
athenaClinicals Yes 
eClinicalWorks Yes 

Integrations

Intergy EHR Yes 
Amazing Charts EHR Yes 
Azalea EHR Yes 
BestRx Yes 
CareCloud No 
CareLogic Yes 
DrChrono Yes 
MEDITECH Expanse No 
MacPractice MD Yes 
Nextech No 
Oracle Health Ambulatory EHR No 
PointClickCare Yes 
Practice Fusion Yes 
Rx30 Pharmacy System Yes 
Veradigm EHR Yes 
WebPT No 
WinRx Yes 
athenaClinicals No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Luma Health

Founded

2015

Country

United States

Website

www.lumahealth.io

Vendor Details

Company Name

Updox

Founded

2008

Country

United States

Website

info.updox.com/patient-communication

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders No 
Email Reminders Yes 
Online Booking Yes 
Payment Reminders Yes 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging Yes 
Two-Way Messaging Yes 

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments No 
Recurring Appointments Yes 
Room Booking Management No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop Yes 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling No 
Patient Records Yes 
Patient Scheduling Yes 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal Yes 
Staff Scheduling No 

Patient Engagement

Appointment Scheduling Yes 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal No 
Personal Health Record No 
Progress Tracking Yes 
Self Management Yes 

Patient Scheduling

Analytics/Reporting Yes 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access Yes 
Notifications/Alerts Yes 
Online Scheduling Yes 
Patient Communications Yes 
Patient Intake Yes 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders Yes 
SMS Messaging Yes 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Vaccine Management

Adverse Reaction Reporting No 
Alerts / Notifications No 
Appointment Reminders No 
Billing No 
Communication Tools No 
Dose Tracking No 
For Governments No 
Immunization Proof No 
Inventory Management No 
Predictive Analytics No 
Scheduling No 
Virtual Waiting Room No 

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management Yes 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature Yes 
Employee Tracking No 
Medication Database No 
Patient Intake Yes 
Scheduling Yes 
Time / Task Reporting No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers Yes 
For Nursing Homes Yes 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant Yes 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office Yes 
Multi-Physician Yes 
Patient Billing No 
Patient Portal Yes 
Patient Records No 
Patient Registration No 
Patient Scheduling Yes 
Physician Scheduling Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Pharmacy

Automatic Refills No 
Barcode Generation No 
Claims Management No 
Compounding No 
E-Prescribing No 
Electronic Signature Yes 
Forms Management Yes 
Insurance Processing No 
Inventory Management No 
Multi-Store Management No 
Online Refills No 
Pill Database No 
Pill Imaging No 
Point of Sale (POS) No 
Prescription Processing No 
Rx Image Scanning No 
Signature Capture No 

Remote Patient Monitoring

Dashboard Yes 
Data Import/Export No 
HIPAA Compliant Yes 
Mobile Payments No 
Monitoring Device Integration No 
Patient Engagement Yes 
Patient Portal Yes 
Patient Records Management No 
Patient Surveys No 
Reminders Yes 
Virtual Visits Yes 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes Yes 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms Yes 
Patient Queue Management Yes 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

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