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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Luffy acts as an AI employee that prioritizes integration with Slack, linking seamlessly with a company's existing tools to create a dynamic memory of its work environment. Teams are empowered to inquire, keep track of ongoing projects, and carry out verifiable tasks through connected applications, all within the Slack interface. Luffy is designed to enhance routine operational tasks, including reports, analyses, dashboards, follow-ups, project management, internal tools, coding, and campaigns. To ensure security and accountability, critical actions are managed through defined permissions, audit trails, workspace governance, and the necessity for human consent. This innovative approach not only streamlines collaboration but also fosters a more efficient workflow within the organization.

Description

Runbook is an independent operations platform that transforms the workflow of an operations team into AI-driven agents capable of executing tasks from start to finish within existing business systems. These agents can function across various communication channels such as phone calls, emails, SMS, Microsoft Teams, Slack, web chat, as well as within ERP and CRM systems, spreadsheets, vendor portals, and even older systems that lack APIs by utilizing browser automation. Teams articulate their workflows using simple language and supply standard operating procedures, training materials, call recordings, carrier guidelines, and historical work data to enable the agent to understand the operational processes thoroughly, including exceptional scenarios and informal knowledge. Unlike a co-pilot, the agent takes full ownership of the entire workflow, managing everything from the initial incoming request to system updates and resolution. Capable of streamlining tasks such as scheduling appointments, managing accounts payable and receivable, overseeing order processing, providing status updates, coordinating with vendors, making calls, and conducting follow-ups, the agent significantly enhances operational efficiency. In doing so, it allows teams to focus on more strategic initiatives while routine operations are handled seamlessly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Slack Yes 
Corrigo No 
Microsoft 365 No 
Microsoft Excel No 
Microsoft Outlook No 
Microsoft Teams No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 
Salesforce No 
ServiceChannel No 
ServiceMax No 
Snowflake No 
WhatsApp No 

Integrations

Slack Yes 
Corrigo Yes 
Microsoft 365 Yes 
Microsoft Excel Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
ServiceChannel Yes 
ServiceMax Yes 
Snowflake Yes 
WhatsApp Yes 

Pricing Details

$50/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Zonko Labs

Founded

2026

Country

India

Website

luffy.so

Vendor Details

Company Name

Runbook

Founded

2025

Country

United States

Website

myrunbook.com

Product Features

Product Features

Alternatives

Alternatives