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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Luciq is an advanced mobile observability platform powered by AI, tailored for app developers and enterprises, enabling them to effectively monitor, diagnose, and enhance mobile applications with ease. This comprehensive solution integrates bug reporting, crash analytics, session replay, and performance monitoring within a single SDK that accommodates Android, iOS, web, and hybrid applications. Users can collect extensive device logs, network traces, annotated screenshots, videos, and user feedback, while machine learning automatically correlates events and errors to prioritize issues based on their impact. By offering developers insights into user sessions where problems occurred, they can replicate defects through replay and expedite issue resolution via integrations with tools like JIRA, Slack, Zapier, and Zendesk. Luciq's “Agentic Mobile Observability” methodology not only highlights the most pressing issues but also identifies potential root causes and suggests remediation strategies, empowering teams to boost their efficiency, enhance application stability, and improve the overall user experience. Ultimately, this platform transforms the way teams approach mobile app development and maintenance, ensuring they stay ahead of potential challenges.

Description

The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Akamai No 
Android Yes 
Apple iOS Yes 
Asana Yes 
ClickUp Yes 
Datadog Yes 
Flutter Yes 
GitHub Yes 
GitLab Yes 
Google Cloud Identity Yes 
Grafana Cloud Yes 
Jira Yes 
Manuscript AI Yes 
Okta Yes 
OneLogin Yes 
PagerDuty Yes 
Shortcut Yes 
Slack Yes 
Zapier Yes 

Integrations

Amazon Web Services (AWS) Yes 
Akamai Yes 
Android No 
Apple iOS No 
Asana No 
ClickUp No 
Datadog No 
Flutter No 
GitHub No 
GitLab No 
Google Cloud Identity No 
Grafana Cloud No 
Jira No 
Manuscript AI No 
Okta No 
OneLogin No 
PagerDuty No 
Shortcut No 
Slack No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Luciq

Country

United States

Website

www.luciq.ai/

Vendor Details

Company Name

Touchstream

Country

Australia

Website

www.touchstream.media/our-solution

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Product Features

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