Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Lucidity serves as a versatile multi-cloud storage management solution, adept at dynamically adjusting block storage across major platforms like AWS, Azure, and Google Cloud while ensuring zero downtime, which can lead to savings of up to 70% on storage expenses. This innovative platform automates the process of resizing storage volumes in response to real-time data demands, maintaining optimal disk usage levels between 75-80%. Additionally, Lucidity is designed to function independently of specific applications, integrating effortlessly into existing systems without necessitating code alterations or manual provisioning. The AutoScaler feature of Lucidity, accessible via the AWS Marketplace, provides businesses with an automated method to manage live EBS volumes, allowing for expansion or reduction based on workload requirements, all without any interruptions. By enhancing operational efficiency, Lucidity empowers IT and DevOps teams to recover countless hours of work, which can then be redirected towards more impactful projects that foster innovation and improve overall effectiveness. This capability ultimately positions enterprises to better adapt to changing storage needs and optimize resource utilization.
Description
isLucid is a voice automation platform built for organizations that handle large volumes of phone-based interactions and want to reduce dependency on traditional call center staffing. Instead of scripted IVR systems, it uses AI-driven voice agents capable of managing real-time, multi-step conversations.
The platform is used to automate repetitive call workflows such as support inquiries, appointment coordination, order status checks, lead screening, confirmations, reminders, and outbound follow-ups. Calls are processed concurrently, eliminating queues and enabling continuous availability without manual intervention.
At the core of isLucid is a real-time Voice AI engine responsible for speech recognition, intent resolution, and dialogue control across multiple languages. Conversation behavior adapts based on historical interaction data rather than static scripts.
Operational visibility is provided through Smart Analytics, which exposes call outcomes, structured conversation data, sentiment indicators, and performance metrics. These insights are used to refine conversation logic and improve accuracy over time.
isLucid supports deployments across cloud and on-premise environments. For security-sensitive use cases, the Physical Agent Box enables fully local execution inside a customer-controlled data center with no external cloud dependency.
The platform integrates with existing enterprise systems via APIs and is used in sectors such as healthcare, financial services, telecommunications, insurance, retail, real estate, and BPO operations where reliability, compliance, and scalability are critical.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
Azure DevOps
No
Google Cloud Platform
Yes
Jira
No
Microsoft Azure
Yes
Microsoft Teams
No
Zapier
No
Integrations
Amazon Web Services (AWS)
No
Azure DevOps
Yes
Google Cloud Platform
No
Jira
Yes
Microsoft Azure
No
Microsoft Teams
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Includes a one-time implementation fee and a recurring monthly license.
Cost depends on the selected product (Voicebot, Analytics, Email Automation), integrations (telephony, CRM, email), deployment model (cloud or on-premise), customization level, and usage volume. Voicebot may include per-minute pricing.
Cost depends on the selected product (Voicebot, Analytics, Email Automation), integrations (telephony, CRM, email), deployment model (cloud or on-premise), customization level, and usage volume. Voicebot may include per-minute pricing.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lucidity
Founded
2021
Country
United States
Website
www.lucidity.cloud/
Vendor Details
Company Name
Lucid Agreements
Founded
2020
Country
Lithuania
Website
islucid.com
Product Features
Cloud Storage
Access Control
No
Archiving & Retention
No
Backup
No
Data Migration
No
Data Synchronization
No
Encryption
No
File Sharing
No
Version Control
No
Product Features
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
No
Board Meetings
No
Committee Meetings
No
Internal Meetings
No
Invitation Management
No
Legislative Meetings
No
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
No
Scheduling
No
Travel Management
No
Voting Management
No
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
Yes
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No
Team Communication
Activity / News Feed
Yes
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
No
File Sharing
No
Mobile Access
No
Push Notifications
No
Search
No
Surveys & Feedback
No
Task Management
No
Video Conferencing
No
Transcription
AI / Machine Learning
Yes
Annotations
No
Audio/Video File Upload
Yes
Automatic Transcription
Yes
Collaboration Tools
Yes
File Sharing
No
For Manual Transcription
Yes
Full Text Search
No
Multi-Language Support
Yes
Natural Language Processing (NLP)
Yes
Playback Controls
No
Speech Recognition
Yes
Subtitles
No
Text Editor
Yes
Timecoding
No