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features
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support

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Description

Loyax serves as a comprehensive loyalty management solution that empowers businesses to streamline their loyalty programs, oversee campaign management, and utilize features such as loyalty cards and a mobile app, along with various omnichannel communication tools. This platform offers full customization, allowing companies to design personalized loyalty programs that resonate with their brand identity. Enhance your mobile outreach and connect with customers in real-time, gaining insights into their behavior to tailor offers that suit their preferences. Show appreciation to your dedicated customers through discounts, vouchers, cashback, and other reward options that you can choose. Amplify your promotional efforts with targeted marketing campaigns deployed through email, social media, and push notifications. Motivate your current customers to advocate for your business and attract new clientele. Ensure that your most valuable customers feel appreciated and rewarded appropriately for their loyalty. As an enterprise-level loyalty management platform, Loyax enables businesses to cultivate strong customer relationships through strategic, data-driven approaches to retention, attraction, and engagement, ultimately fostering long-term loyalty and growth.

Description

Points.com operates as a worldwide loyalty-commerce platform that collaborates with airlines, hotels, financial institutions, and retail loyalty programs, allowing users to buy, gift, trade, exchange, and redeem their points or miles across various programs. By serving as the backend for numerous prominent rewards initiatives, it allows for promotions such as low-balance redemption offers, which enable members with limited points to utilize them for subscriptions, products, or services. Additionally, Points.com manages the sale of miles and points on behalf of airlines and hotel chains, facilitates transfers and exchanges between users, and offers redemption marketplaces for diverse options. With partnerships spanning dozens of loyalty programs, Points.com has previously provided a “Loyalty Wallet” feature designed to assist users in tracking multiple rewards programs conveniently in one location. This innovative approach not only simplifies the management of rewards but also enhances the overall experience for users seeking to maximize the value of their loyalty points.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Sirma

Founded

1992

Country

Bulgaria

Website

sirma.com/products/customer-intelligence-suite/loyax.html

Vendor Details

Company Name

Points.com

Founded

2000

Country

Canada

Website

www.points.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

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