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Description
LoyaltyPlant is a mobile app designed for restaurants that facilitates both ordering and loyalty, fostering deep emotional connections with customers and encouraging repeat business. By analyzing customer purchasing behaviors and preferences, restaurants can gain valuable insights to create tailored brand experiences. You can implement targeted marketing campaigns aimed at specific customer groups, while also tracking conversion rates and analyzing outcomes through comprehensive data visualizations. A dedicated customer success manager is available to offer expert guidance, ensuring you maximize the platform’s potential and enhance the return on investment from your loyalty initiatives. Communicate with your clientele in a manner and timing that suits your business needs. The process of earning, selecting, and redeeming points cultivates positive feelings and loyalty towards your brand, moving beyond a mere discount-based transactional approach. This app not only helps you understand consumer behaviors but also empowers you to create meaningful interactions that resonate with your audience.
Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Salesforce Customer 360
Salesforce Marketing Cloud
Salesforce Service Cloud
Tableau
Integrations
Salesforce
Salesforce Customer 360
Salesforce Marketing Cloud
Salesforce Service Cloud
Tableau
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
$20,000 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LoyaltyPlant
Founded
2011
Country
United States
Website
www.loyaltyplant.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label