Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
LoyaltyMatch provides the quickest and most economical solution for creating and implementing a loyalty program. This platform allows you to effortlessly oversee and access information about all your devoted fans and customers in a centralized location, utilizing that information to make strategic choices that enhance your business operations. By employing LoyaltyMatch, companies and brands can effortlessly boost both customer and employee loyalty and engagement across various channels, including social media, web, mobile applications, in-store interactions, and payroll systems, thanks to its user-friendly cloud-based loyalty management and gamification tools. Founded by a team with a vision that real-time customer loyalty data can lead to remarkable marketing insights and lucrative results, LoyaltyMatch embodies this philosophy in every aspect. As a result, our customers benefit from a comprehensive cloud-based loyalty management and gamification platform that facilitates an integrated approach to elevating user loyalty and engagement across multiple touchpoints, including social, web, mobile, in-store, and automated experiences. Ultimately, this innovative approach empowers brands to strengthen their relationships with customers and employees alike.
Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
API Access
Has API
No
API Access
Has API
No
Integrations
HubWorks Retail Task Management System
Yes
Salesforce
No
Salesforce Agentforce Marketing
No
Salesforce Agentforce Service
No
Tableau
No
Zip Forecasting
Yes
Integrations
HubWorks Retail Task Management System
No
Salesforce
Yes
Salesforce Agentforce Marketing
Yes
Salesforce Agentforce Service
Yes
Tableau
Yes
Zip Forecasting
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$20,000 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LoyaltyMatch
Country
Canada
Website
www.loyaltymatchondemand.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No