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Description

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

Description

With the Walnut Loyalty platform, customers can accumulate points and redeem them directly in your webshop, while also having the ability to launch targeted email campaigns based on specific customer segments. If you're looking to grow your customer database, our user-friendly landing page tool makes this process seamless. You can design visually appealing email templates that reflect your brand identity. The combination of customizable templates and user-friendly tools allows you to monitor the statistics of both your active and completed campaigns, landing pages, and your personalized webshop. A loyalty platform encompasses more than just point accumulation and promotional efforts; it’s essential for your business to genuinely understand customer needs. Walnut Loyalty provides you with an intuitive online interface that aggregates valuable data, enhancing your insight into customer preferences, ultimately encouraging them to engage with your organization more frequently. By leveraging this data, you can tailor your offerings even further to meet customer expectations and foster loyalty.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Attentive Yes 
Bazaarvoice Yes 
ConnectPOS Yes 
Glew Yes 
Gorgias Yes 
HubSpot Marketing Hub Yes 
Judge.me Yes 
Listrak Yes 
Loop Returns Yes 
Mailchimp Yes 
Novel Yes 
Okendo Yes 
PostPilot Yes 
Re:amaze Yes 
SMSBump Yes 
Shopify Plus Yes 
Shopney Yes 
Voyage Yes 
Zendesk Yes 
dotdigital Engagement Cloud Yes 

Integrations

Attentive No 
Bazaarvoice No 
ConnectPOS No 
Glew No 
Gorgias No 
HubSpot Marketing Hub No 
Judge.me No 
Listrak No 
Loop Returns No 
Mailchimp No 
Novel No 
Okendo No 
PostPilot No 
Re:amaze No 
SMSBump No 
Shopify Plus No 
Shopney No 
Voyage No 
Zendesk No 
dotdigital Engagement Cloud No 

Pricing Details

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LoyaltyLion

Founded

2012

Country

United Kingdom

Website

loyaltylion.com

Vendor Details

Company Name

Walnut

Country

Netherlands

Website

walnutloyalty.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives

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