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features
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support

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Description

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

Description

Completely branded to guarantee a uniform customer experience, online orders are printed directly from the receipt printer as if they had been placed in-store, which is truly impressive. Our clients experience, on average, an increase of $1.00 in ticket sizes for online orders. Built-in loyalty and rewards systems allow you to set points and determine redemption methods. You can easily create coupon codes for your marketing materials, and our flexible discount/coupons engine enables you to meet any marketing goals. Additionally, you have the ability to edit your menu in real time. If there's bad weather, you can deactivate delivery services or display a message on your website for your loyal patrons. For a more detailed overview of our features, please reach out to our sales team. Your brand's logo, Facebook page, Twitter account, and a personalized note are included, fostering social interactions. Our rewards codes can be redeemed online, and further details are available under "Loyalty and Rewards." All the options mentioned can be adjusted or modified from any internet-enabled device, ensuring convenience and accessibility for all users. This adaptability allows you to stay responsive to customer needs at any time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectPOS Yes 
Fresh Relevance Yes 
Gatsby Yes 
Klaviyo Yes 
Listrak Yes 
Loox Yes 
LoudCrowd Yes 
Mailchimp Yes 
Novel Yes 
Omnisend Yes 
Opinew Yes 
Plobal Apps - Mobile Commerce App Yes 
PostPilot Yes 
Re:amaze Yes 
Recharge Yes 
Tapcart Yes 
Vajro Yes 
Voyage Yes 
Weglot Yes 
Zendesk Yes 

Integrations

ConnectPOS No 
Fresh Relevance No 
Gatsby No 
Klaviyo No 
Listrak No 
Loox No 
LoudCrowd No 
Mailchimp No 
Novel No 
Omnisend No 
Opinew No 
Plobal Apps - Mobile Commerce App No 
PostPilot No 
Re:amaze No 
Recharge No 
Tapcart No 
Vajro No 
Voyage No 
Weglot No 
Zendesk No 

Pricing Details

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial Yes 
Free Version Yes 

Pricing Details

$60 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

LoyaltyLion

Founded

2012

Country

United Kingdom

Website

loyaltylion.com

Vendor Details

Company Name

Sushi Software

Website

www.sushisoftware.net

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Business Management

Billing & Invoicing Yes 
CRM No 
Employee Management No 
Financial Management No 
Inventory Management No 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing No 
Scheduling No 
Time & Expense Tracking Yes 
Training Management No 
Vendor Management No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Alternatives

Alternatives