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Description

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

Description

Boost your brand's repeat purchase rate by 20% or even higher. With Rivo, you can enhance repeat purchases, elevate customer lifetime value (LTV), and lower advertising expenses. You understand your customers' desires, and we assist you in creating tailored programs that encourage ongoing purchases. By reducing your advertising costs, you can turn your most loyal customers into enthusiastic brand advocates. Additionally, attract new customers at a cost lower than your average customer acquisition cost (CAC). Enhance LTV and steady revenue streams by providing exclusive perks to your paid members. Explore how Rivo is empowering rapidly expanding ecommerce brands to increase their revenue significantly and achieve sustainable growth. By partnering with Rivo, your brand can thrive in a competitive market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Attentive Yes 
Judge.me Yes 
Klaviyo Yes 
Loox Yes 
Mailchimp Yes 
Okendo Yes 
REVIEWS.io Yes 
Recharge Yes 
Shopify Yes 
Shopify Plus Yes 
Stamped Yes 
Churn Buster No 
Fresh Relevance Yes 
Gatsby Yes 
MESA Yes 
SMSBump Yes 
Skio Yes 
Weglot Yes 
Zendesk Yes 
dotdigital Engagement Cloud Yes 

Integrations

Attentive Yes 
Judge.me Yes 
Klaviyo Yes 
Loox Yes 
Mailchimp Yes 
Okendo Yes 
REVIEWS.io Yes 
Recharge Yes 
Shopify Yes 
Shopify Plus Yes 
Stamped Yes 
Churn Buster Yes 
Fresh Relevance No 
Gatsby No 
MESA No 
SMSBump No 
Skio No 
Weglot No 
Zendesk No 
dotdigital Engagement Cloud No 

Pricing Details

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial Yes 
Free Version Yes 

Pricing Details

$189/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LoyaltyLion

Founded

2012

Country

United Kingdom

Website

loyaltylion.com

Vendor Details

Company Name

Rivo

Founded

2021

Country

United States

Website

www.rivo.io

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Referral

Affiliate Marketing No 
Campaign Management No 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives