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features
design
support

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Description

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

Description

Enhance customer loyalty and boost profitability with each engagement. Our cutting-edge, real-time loyalty platform efficiently monitors and rewards all customer transactions, creating a unique and smooth experience for users. At the core of our robust system, Realtime-XLS features a dynamic rules engine that seamlessly tracks and rewards every interaction and transaction across various channels in real-time. By utilizing Realtime-XLS, you'll gain valuable insights into your customers' behaviors concerning banking, spending, and redemption, making it an ideal tool for fostering loyalty and maximizing profits. Additionally, our adaptable solution accommodates an array of value propositions, such as coalition loyalty programs, point redemption, merchant-funded promotions, and bank-wide loyalty schemes. With a comprehensive suite of standard APIs, integrating loyalty initiatives into your existing payment or banking systems, as well as front-end or mobile applications, becomes a straightforward process, ultimately enriching the customer experience. This approach not only cultivates loyalty but also enhances your overall business strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bloomreach Yes 
Glew Yes 
Judge.me Yes 
LimeSpot Yes 
Loop Returns Yes 
Loox Yes 
LoudCrowd Yes 
Mailchimp Yes 
Okendo Yes 
Omnisend Yes 
Opinew Yes 
Re:amaze Yes 
Recharge Yes 
Redeye Yes 
Shopify Plus Yes 
Shopney Yes 
Stamped Yes 
Vajro Yes 
Weglot Yes 
dotdigital Engagement Cloud Yes 

Integrations

Bloomreach No 
Glew No 
Judge.me No 
LimeSpot No 
Loop Returns No 
Loox No 
LoudCrowd No 
Mailchimp No 
Okendo No 
Omnisend No 
Opinew No 
Re:amaze No 
Recharge No 
Redeye No 
Shopify Plus No 
Shopney No 
Stamped No 
Vajro No 
Weglot No 
dotdigital Engagement Cloud No 

Pricing Details

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LoyaltyLion

Founded

2012

Country

United Kingdom

Website

loyaltylion.com

Vendor Details

Company Name

Collinson Group

Founded

1989

Country

United Kingdom

Website

www.collinsongroup.com/loyalty-and-customer-engagement/loyalty-engines/realtime-xls

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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