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features
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support

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Description

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

Description

LoyaltySurf software is a loyalty program software that can be used by both B2C and B2B tech companies. You can create and manage a custom rewards program that encourages customer loyalty and engagement. No-code platform makes it easy to offer customized rewards and incentives that keep customers engaged. Our comprehsnive webhooks, Zapier App, comprehsnive API, webhooks and native third-party integrations make any custom loyalty program possible for tech teams. LoyaltySurf can easily be implemented in just a few hours. Reward your users for taking action. Here are some examples: • B2C and FinTech companies may offer financial incentives, account credits, and points systems. • SaaS companies may offer unlocked features and extended trial days. • B2B and Enterprise companies may offer gift cards to qualified leads who make a demo call.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chargebee No 
Gorgias Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Listrak Yes 
Loop Returns Yes 
Loox Yes 
Mailchimp Yes 
Novel Yes 
Okendo Yes 
PayPal No 
Plobal Apps - Mobile Commerce App Yes 
Re:amaze Yes 
SMSBump Yes 
Shopify Plus Yes 
Shopney Yes 
Skio Yes 
Stamped Yes 
Voyage Yes 
Zapier No 

Integrations

Chargebee Yes 
Gorgias No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Listrak No 
Loop Returns No 
Loox No 
Mailchimp No 
Novel No 
Okendo No 
PayPal Yes 
Plobal Apps - Mobile Commerce App No 
Re:amaze No 
SMSBump No 
Shopify Plus No 
Shopney No 
Skio No 
Stamped No 
Voyage No 
Zapier Yes 

Pricing Details

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial Yes 
Free Version Yes 

Pricing Details

0
Free trial, no credit card required.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LoyaltyLion

Founded

2012

Country

United Kingdom

Website

loyaltylion.com

Vendor Details

Company Name

LoyaltySurf

Founded

2023

Country

United States

Website

loyaltysurf.io

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 
White Label Yes 

Alternatives

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Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

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