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features
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support

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Description

Serving over 10,000 ecommerce brands across more than 12 years, LoyaltyLion is a rewards and loyalty platform tailored to direct-to-consumer businesses operating on Shopify, Shopify Plus, and Shopify POS. It is particularly well-suited to brands in apparel, beauty, health and wellness, and consumer goods. Members accumulate points across a variety of touchpoints, including transactions, product reviews, social engagement, referrals, and behaviors defined through custom API actions. Those points can be spent on discounts, gift cards, complimentary products, shipping perks, or bespoke reward options. The experience sits natively within the storefront rather than behind a widget, so shoppers can view their balance on product pages and apply rewards without leaving the checkout flow. Tiered membership structures allow brands to recognize and incentivize their highest-value customers with perks that scale, such as free shipping, promotional discounts, and priority access to launches and sales events. The referral program gives customers shareable links to bring in new shoppers, backed by fraud detection to maintain program integrity. Recognized as G2's leading mid-market loyalty platform from 2024 to 2026. Performance tracking tools include live dashboards covering loyalty-driven revenue, purchase frequency, and CLV data, alongside segmentation features that allow marketing to be directed at the right audiences. Physical retail is supported through Shopify POS, and the platform integrates with 50+ tools across email, helpdesk, and automation categories. AI-powered features guide decisions on campaign timing, reward strategy, and audience targeting, with translation support spanning 130+ languages for international programs.

Description

LoyaltyMatch provides the quickest and most economical solution for creating and implementing a loyalty program. This platform allows you to effortlessly oversee and access information about all your devoted fans and customers in a centralized location, utilizing that information to make strategic choices that enhance your business operations. By employing LoyaltyMatch, companies and brands can effortlessly boost both customer and employee loyalty and engagement across various channels, including social media, web, mobile applications, in-store interactions, and payroll systems, thanks to its user-friendly cloud-based loyalty management and gamification tools. Founded by a team with a vision that real-time customer loyalty data can lead to remarkable marketing insights and lucrative results, LoyaltyMatch embodies this philosophy in every aspect. As a result, our customers benefit from a comprehensive cloud-based loyalty management and gamification platform that facilitates an integrated approach to elevating user loyalty and engagement across multiple touchpoints, including social, web, mobile, in-store, and automated experiences. Ultimately, this innovative approach empowers brands to strengthen their relationships with customers and employees alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bazaarvoice Yes 
Bloomreach Yes 
Gatsby Yes 
Glew Yes 
HubSpot Marketing Hub Yes 
LimeSpot Yes 
Mailchimp Yes 
Novel Yes 
Okendo Yes 
Opinew Yes 
Optimizely Opal Yes 
Plobal Apps - Mobile Commerce App Yes 
PostPilot Yes 
Re:amaze Yes 
Shopify Plus Yes 
Shopney Yes 
Tapcart Yes 
Voyage Yes 
Zip Forecasting No 
dotdigital Engagement Cloud Yes 

Integrations

Bazaarvoice No 
Bloomreach No 
Gatsby No 
Glew No 
HubSpot Marketing Hub No 
LimeSpot No 
Mailchimp No 
Novel No 
Okendo No 
Opinew No 
Optimizely Opal No 
Plobal Apps - Mobile Commerce App No 
PostPilot No 
Re:amaze No 
Shopify Plus No 
Shopney No 
Tapcart No 
Voyage No 
Zip Forecasting Yes 
dotdigital Engagement Cloud No 

Pricing Details

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LoyaltyLion

Founded

2012

Country

United Kingdom

Website

loyaltylion.com

Vendor Details

Company Name

LoyaltyMatch

Country

Canada

Website

www.loyaltymatchondemand.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management No 

Alternatives

Alternatives