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features
design
support

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Description

The Capillary Loyalty+ platform enables brands to effectively maintain a strong relationship with their most valuable customers by offering them personalized rewards that are highly contextual. This versatile omnichannel platform accommodates both transactional and behavioral interactions across various channels, enhancing the potential for repeat sales through an individualized loyalty program software. By promoting brand loyalty, it ensures that current customers return by intelligently incentivizing them for their preferred behaviors through a comprehensive loyalty program. Capillary Loyalty Software provides brands with the tools to cultivate their top customers by delivering tailored rewards that meet individual needs. With its capability to support activities across multiple touchpoints such as in-store, eCommerce, mobile websites, and apps, it also features custom reporting and visual dashboards. These tools allow for the analysis of customer base health, identification of at-risk customers, and a consolidated view of purchasing trends, ultimately fostering deeper insights into consumer behavior. Additionally, the platform's advanced analytics empower brands to refine their strategies and enhance customer engagement further.

Description

Customers accumulate points based on their spending habits, allowing businesses to either enhance or limit point accrual depending on the product, brand, or customer category. Timely and personalized email promotions can be dispatched to engage customers effectively, while special offers can entice those who have not made a purchase recently. You can create your own customer segments or utilize pre-existing ones offered by the service. Evaluate the effectiveness of your loyalty program by linking it to sales performance. A streamlined workflow for employees translates to a quicker checkout experience for customers. Ensure your brand identity is integrated throughout your loyalty program, and easily connect to your point of sale system to start utilizing Thirdshelf within minutes. You can initiate a loyalty program for free, with the first 250 members included, and then pay a nominal fee of $7 per month for every additional 250 members under the Regular Plan. If you already have an existing loyalty program, we can assist in transferring your members and their reward balances for a one-time fee. You can explore all features without any upfront cost until you enroll a minimum of 250 participants in your loyalty program, making it a risk-free opportunity to boost customer engagement and retention. This flexibility allows businesses to adapt their loyalty strategies as they grow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25,000 per year
Free Trial No 
Free Version No 

Pricing Details

$69.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Capillary Technologies

Founded

2008

Country

Singapore

Website

www.capillarytech.com/products/loyalty-plus/

Vendor Details

Company Name

Thirdshelf

Website

www.thirdshelf.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

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