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Description
The Capillary Loyalty+ platform enables brands to effectively maintain a strong relationship with their most valuable customers by offering them personalized rewards that are highly contextual. This versatile omnichannel platform accommodates both transactional and behavioral interactions across various channels, enhancing the potential for repeat sales through an individualized loyalty program software. By promoting brand loyalty, it ensures that current customers return by intelligently incentivizing them for their preferred behaviors through a comprehensive loyalty program. Capillary Loyalty Software provides brands with the tools to cultivate their top customers by delivering tailored rewards that meet individual needs. With its capability to support activities across multiple touchpoints such as in-store, eCommerce, mobile websites, and apps, it also features custom reporting and visual dashboards. These tools allow for the analysis of customer base health, identification of at-risk customers, and a consolidated view of purchasing trends, ultimately fostering deeper insights into consumer behavior. Additionally, the platform's advanced analytics empower brands to refine their strategies and enhance customer engagement further.
Description
Our versatile platform for acquiring, engaging, and retaining customers empowers multichannel brands across various sectors to execute omnichannel, goal-oriented, ROI-focused, and data-rich initiatives. With the ability to manage everything from straightforward one-time reward promotions to comprehensive loyalty strategies and occasional rebate marketing efforts, all through a single technology provider, brands can enhance their outreach effectively. Additionally, companies can create exciting instant win games, engaging sweepstakes, and captivating social media campaigns that allow consumers to enjoy the thrill of winning while having fun. The platform also facilitates setup, legal compliance, and fulfillment processes. This modular customer loyalty solution is designed to cultivate lasting loyalty by incentivizing consumers for both purchasing and non-purchasing actions, thereby fostering deeper engagement. It captures and analyzes intricate consumer behaviors and buying patterns, transforming this crucial data into actionable insights that enhance personalization and engagement strategies. Furthermore, rebates are efficiently managed through the processing of digital receipts, ensuring a streamlined experience. The system is flexible, efficient, user-friendly, scalable, and secure, making it an ideal choice for brands looking to thrive in a competitive marketplace. By implementing this platform, brands can not only boost customer loyalty but also gain a comprehensive understanding of their customer base’s evolving needs and preferences.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
$25,000 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Capillary Technologies
Founded
2008
Country
Singapore
Website
www.capillarytech.com/products/loyalty-plus/
Vendor Details
Company Name
Snipp
Founded
2007
Country
United States
Website
www.snipp.com
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
