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Description
The Capillary Loyalty+ platform enables brands to effectively maintain a strong relationship with their most valuable customers by offering them personalized rewards that are highly contextual. This versatile omnichannel platform accommodates both transactional and behavioral interactions across various channels, enhancing the potential for repeat sales through an individualized loyalty program software. By promoting brand loyalty, it ensures that current customers return by intelligently incentivizing them for their preferred behaviors through a comprehensive loyalty program. Capillary Loyalty Software provides brands with the tools to cultivate their top customers by delivering tailored rewards that meet individual needs. With its capability to support activities across multiple touchpoints such as in-store, eCommerce, mobile websites, and apps, it also features custom reporting and visual dashboards. These tools allow for the analysis of customer base health, identification of at-risk customers, and a consolidated view of purchasing trends, ultimately fostering deeper insights into consumer behavior. Additionally, the platform's advanced analytics empower brands to refine their strategies and enhance customer engagement further.
Description
Phaedon is a loyalty and customer engagement company that helps organizations create awareness, foster engagement, transform experiences, and cultivate long-term loyalty. The company focuses on emotional loyalty by helping brands understand why customers stay and giving them the strategy, technology, and execution needed to act on those insights. Phaedon combines loyalty program design, customer experience transformation, marketing analytics, AI, predictive modeling, GenAI tools, and flexible technology. Its Tally platform is a SaaS loyalty solution designed to power programs across travel, hospitality, and retail. Tally supports promotions, rules, rewards orchestration, customer-level modeling, segmentation, real-time data ingestion, activation, enterprise-grade security, compliance, and scalable loyalty operations. Phaedon’s Loyalty Strategy and Program Design solution helps brands foster deeper emotional connections through personalized experiences fueled by data. Customer Experience Transformation helps organizations align operations, technology, and structure around customers and employees. Marketing Analytics and AI helps teams uncover audience insights and turn them into actionable learnings that improve business outcomes. By combining loyalty strategy, SaaS technology, customer experience consulting, analytics, AI, and execution, Phaedon helps brands build loyalty programs that create measurable value.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Salesforce Agentforce Marketing
No
Pricing Details
$25,000 per year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Capillary Technologies
Founded
2008
Country
Singapore
Website
www.capillarytech.com/products/loyalty-plus/
Vendor Details
Company Name
Phaedon
Founded
2019
Country
United States
Website
www.wearephaedon.com
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
